Patient Service Coordinator

Richmond, VA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $46,316.25 - $55,804.17

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Professional development opportunities

Employee assistance program

Job Description

This job opportunity is with a reputable healthcare facility dedicated to providing high-quality patient services in a compassionate and professional environment. The organization focuses on maintaining an efficient and warm atmosphere where patients feel welcomed and cared for from the first point of contact throughout their visit. The healthcare provider is committed to excellence, teamwork, and continuous improvement, making it an ideal place for professionals seeking a supportive and dynamic work environment.

The role of Front Office Supervisor is a pivotal position within the facility, responsible for overseeing the operations and staff of the Front Office department. The Front Offi... Show More

Job Requirements

Employee must be at least 18 years of age
High school graduate or equivalent
Keyboarding experience required
Excellent verbal and written communication skills
One year of clerical experience preferred
One year of supervisory experience preferred.

Job Qualifications

High school diploma or equivalent
Excellent verbal and written communication skills
One year of clerical experience preferred
One year of supervisory experience preferred
Keyboarding skills
Ability to train and evaluate employees
Strong organizational skills
Customer service orientation.

Job Duties

Supervising all Front Office employees
Registering and discharging patients accurately
Monitoring waiting room times and ensuring that all patients are registered and discharged within appropriate time frames
Collecting patient payments accurately
Answering incoming calls in a warm and friendly manner
Submitting monthly staffing schedule for all Front Office employees
Reviewing all Front Office reports
Implementing established procedures and policies
Assisting with training new Front Office employees
Ensuring daily deposits are completed correctly
Evaluating and completing employee performance evaluations as directed
Organizing and conducting Front Office staff meetings
Providing positive, warm and friendly customer service in all interactions
Fostering teamwork and a positive, professional atmosphere
Completing other duties as directed.

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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