Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Medical insurance
Dental Insurance
Vision Insurance
Life insurance AD
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Paid Time Off
Job Description
TouchPoint Support Services is a dedicated hospitality provider operating within Ascension Health hospitals across the United States, including at Ascension St John Medical Center located in Tulsa, Oklahoma. As a part of Compass Group, a global leader in foodservice management, TouchPoint's mission focuses on creating an environment conducive to healing by delivering exceptional hospitality services. The company is committed to supporting patients, their families, and hospital visitors by ensuring clean facilities, delicious food, and attentive service that aligns with Ascension's mission to improve the health of vulnerable populations. TouchPoint prides itself on fostering a supportive and fun work culture, where... Show More
Job Requirements
- Previous food service customer service wait staff or retail experience in a healthcare setting is preferred
- Ability to lift and or move up to 100 pounds
- Computer technical skills to operate hospital systems
- Excellent verbal and written communication skills
Job Qualifications
- Previous food service customer service wait staff or retail experience in a healthcare setting is preferred
- Ability to lift and or move up to 100 pounds
- Computer technical skills to operate hospital systems
- Excellent verbal and written communication skills
Job Duties
- Exhibits a friendly caring attitude to patients when taking menu selections delivering trays inquiring during catering rounds and retrieving trays
- Takes patients menu selections prior to each meal
- Complies with dietary restrictions on special modified diets to ensure optimal food preferences are met within guidelines of diet order limitations
- Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities cultural ethnic and religious preferences when patient inquires or needs additional selections
- Assembles trays according to patients menu selections on tray tickets in a timely and accurate manner
- Interacts with nursing staff to ensure patients diet prescriptions are accurate and patients food needs are met
- Retrieves trays from patients rooms
- Maintains accurate and current information for each patient on assigned units
- Assists dietitian with monitoring of patients who are NPO on liquid diets or have a calorie count ordered
- Communicates any patient related problems concerns to appropriate personnel in a timely manner following departmental procedures
- Adheres to facility confidentiality and patients rights policy as outlined in the facility's HIPAA policies and procedures
- Contributes to patient satisfaction goals by providing quality service
- Complies with federal state and local health and sanitation regulations and department sanitation procedures
- Maintains a clean sanitary working environment
- Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply
- Completes all daily weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines
- Identifies and utilizes cleaning chemicals following directions recommended by manufacturers and per MSDS sheets
- Utilizes equipment in performing job functions according to department's safety procedures
- Follows facility and departmental safety policies and procedures including incident reporting
- Follows facility and departmental infection control policies and procedures
- Follows the facility's protocols for Hazardous Materials and Waste Program
- Adheres to Emergency Preparedness Program and Life Safety Program Participates in drills as appropriate
- Performs other duties as assigned
Job Location
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