Patient Scheduler

Albuquerque, NM, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Temporary

Hourly

Internship

Consulting

Compensation

Type:

Salary

Rate:

Range $33,219.61 - $42,681.60

Benefits

Health Insurance

Paid Time Off

Retirement plan options

Professional development opportunities

Employee wellness programs

Flexible work schedule

Supportive team environment

Job Description

New Mexico Orthopaedics is a reputable medical practice specializing in orthopedic care, dedicated to providing excellent patient services and comprehensive musculoskeletal health solutions. As a leader in the healthcare sector in New Mexico, the organization prides itself on combining expert medical knowledge with state-of-the-art technology to offer patients effective and personalized treatment plans. The practice is committed to fostering a professional and supportive environment for both patients and employees, emphasizing quality care, integrity, and teamwork.

The position available is for a Medical Scheduler, a critical role within the organization responsible for managing patient appointments efficiently and ensuring seamless communication betw... Show More

Job Requirements

High school diploma or GED
two years of relevant experience
ability to perform basic math including addition, subtraction, multiplication, and division
ability to understand, read, write, and speak English
ability to understand and interpret medical and business information
ability to handle multiple simultaneous tasks efficiently
strong communication skills
ability to work a flexible schedule including some evenings and weekends

Job Qualifications

High school diploma or GED
two years of relevant experience
exceptional customer service and critical thinking skills
knowledge of basic medical terminology, coding, eligibility, and prior authorization
strong computer and multi-line phone skills
ability to communicate effectively across multiple departments
ability to maintain professional and courteous manner
understanding of healthcare regulatory and compliance policies such as HIPAA

Job Duties

Schedules, coordinates, and reschedules appointments for new and established patients
responds to appointment requests received via multiple applications including phone, text, website, and fax
coordinates notification of changes in appointments or data to appropriate staff
completes new patient registration process
ensures patients are scheduled in accordance with physician protocols and within proper specialty
updates and maintains patient demographics as needed
reschedules bumped and cancelled appointments as necessary

Job Location

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