Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $31.00
Work Schedule
Standard Hours
Benefits
competitive compensation
Defined contribution retirement plan
comprehensive training
mentorship
Professional growth opportunities
supportive work environment
Meaningful work environment
Job Description
Hebrew is a proud affiliate of National Health Care Associates, a family-run organization that has been providing exceptional healthcare services since 1984. National Health Care Associates operates over 40 premier centers specializing in short-term rehabilitation, skilled nursing, and post-hospital care, many of which have been recognized as "Best Of" by US News & World Report. The company is committed to creating a supportive and compassionate environment where both residents and staff thrive. As a Certified Great Place to Work, Hebrew offers a unique and rewarding workplace culture that values kindness, service, compassion, and excellence. Employees experience meaningful work that impacts... Show More
Job Requirements
- 1-2 years experience in patient relations, customer service, or healthcare, preferably in a long-term care setting
- High school graduate or equivalent preferred
- Ability to read, write and comprehend English
- Strong communication, interpersonal, and conflict-resolution skills
- Ability to work effectively under pressure and manage multiple priorities
- A genuine passion for working with seniors and improving their quality of life
Job Qualifications
- 1-2 years experience in patient relations, customer service, or healthcare, preferably in a long-term care setting
- High school graduate or equivalent preferred
- Ability to read, write and comprehend English
- Strong communication, interpersonal, and conflict-resolution skills
- Ability to work effectively under pressure and manage multiple priorities
- A genuine passion for working with seniors and improving their quality of life
Job Duties
- Build relationships with residents through continual monitoring of overall satisfaction during their stay
- Work collaboratively with the care team to ensure that residents' needs and preferences are met
- Advocate for residents' rights and ensure that their voices are heard in all aspects of their care
- Implement initiatives to improve the overall patient experience
- Manage difficult or emotional resident situations by identifying and resolving these problems in a timely manner
- Provide support and guidance to families during difficult transitions or times of need
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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