PATIENT REGISTRATION RECEPTIONIST-SOM

UAB Huntsville Regional Medical Campus is part of the University of Alabama at Birmingham Health System, a well-respected healthcare institution known for its commitment to patient care, medical education, and groundbreaking research. Located in Huntsville, the Regional Medical Campus serves the local community by offering comprehensive healthcare services in a variety of specialties, with a special focus on outpatient care. The campus is dedicated to creating a compassionate and welcoming environment for patients of all ages, from newborns to geriatric individuals. UAB is recognized for its dedication to diversity, equity, and inclusion, ensuring equal opportunities and access for all patients and employees regardless of race, color, religion, sex, or disability. It operates within a team-oriented culture that values professional development and excellence in service delivery. The clinic supporting pediatrics serves three physicians and manages a busy outpatient operational schedule providing specialized care for children and adolescents.

The Receptionist role at the UAB Huntsville Regional Medical Campus is a key frontline position within the outpatient pediatrics clinic. This position entails greeting and registering patients, efficiently scheduling appointments and tests, answering phones, and managing patient records and billing tasks. The receptionist acts as the first point of contact for patients, offering a friendly and professional presence that establishes a positive experience from the moment patients walk in. The role requires accuracy in data entry, charge ticket preparation, balancing collected monies, and preparing daily activity reports, reflecting the need for both clerical expertise and customer service skills.

Alongside the administrative responsibilities, this position demands the ability to assist patients of all ages with their needs, requiring a compassionate and responsive demeanour. The work environment is fast-paced, requiring the receptionist to be dependable, articulate, and proficient in both verbal and written communication. The necessity to use electronic medical record systems and scheduling software highlights the technological aptitude required for the role. The position is offered on a regular, full-time employment basis with a day/first shift schedule, and the work location is onsite at the Huntsville Regional Medical Campus. A competitive salary range of $15.00 - $17.00 per hour reflects the professional nature and expectations of the role.