Patient Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $37,400.00 - $43,680.00
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Benefits

Starting wage of $37,400 to $43,680 annually based upon education and experience
employee discount
Paid Time Off
Paid holidays
Retirement Plan
Vision Insurance
Uniform allowance
Training and growth opportunities

Job Description

Eberle Eyecare is a reputable eye care provider located in Anchorage, Alaska, committed to delivering exceptional vision services since 2010. The establishment operates as a comprehensive optometry practice offering advanced diagnostic eye care, including thorough eye exams, vision correction, and an optical department stocked with a broad selection of designer frames and precision lenses from leading brands. As a proud member of Vision Source, the largest network of private practice optometry in the nation, Eberle Eyecare has built a respected reputation not only for its high standard of care but also for its involvement in the local community. The practice... Show More

Job Requirements

  • High school diploma or equivalent
  • willingness to learn and develop new skills
  • ability to maintain confidentiality and ensure HIPAA compliance
  • dependable and able to work Tuesday to Saturday
  • basic computer literacy
  • strong communication skills
  • customer-focused attitude
  • ability to handle multiple tasks efficiently
  • prior experience preferred but not required

Job Qualifications

  • 2 plus years of customer service or receptionist experience preferred
  • experience as a medical receptionist is a plus
  • experience in insurance billing and medical terminology preferred
  • basic knowledge of office equipment including computers, scanners, printers, etc
  • ability to multi-task and stay organized in a fast-paced environment
  • strong written and verbal communication skills
  • must be dependable and able to work normal office hours including Saturdays

Job Duties

  • Greet customers and assist with patient check-in
  • answer phone inquiries including appointment scheduling and rescheduling, prospective and current patient inquiries, updating patient information, etc
  • assist with billing including obtaining patient insurance information, billing insurance for services, and collecting payment from patients
  • maintain a clean front desk and waiting area, manage office supplies, and handle incoming and outgoing mail
  • ensure patient records are accurate and update patient information as needed while maintaining confidentiality
  • support staff with administrative tasks

Job Location

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