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Patient Navigator- Medical Office Receptionist- Front Desk Coordinator
Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $15.94 - $19.59
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
flexible schedule
Job Description
Healogics is the largest provider of advanced wound care services in the United States, treating over 300,000 chronic wound patients annually across more than 600 sites. The company operates within a dynamic outpatient healthcare environment, focusing on improving patient outcomes by addressing complex wound care needs in an aging population increasingly affected by conditions such as diabetes, obesity, and complications following surgical procedures. Healogics partners with outpatient clinics to expand access to specialized wound care services and is committed to providing high-quality care that supports patient healing and recovery. This commitment is reflected in their comprehensive, patient-centered approach and their... Show More
Job Requirements
- High school diploma or general education development (GED)
- Minimum of two years office administration experience preferably in a medical setting
- Ability to maintain confidentiality
- Ability to work in a fast-paced environment
- Ability to type 60 words per minute
- Basic math skills
- Attention to detail
Job Qualifications
- High school diploma or general education development (GED)
- Associate's degree preferred
- Minimum of two years office administration experience preferably in a medical setting
- Prior medical coding experience preferred
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Good customer, interpersonal and communication skills both orally and in writing
- Strong organization and time-management skills
- Ability to type 60 words per minute
- Basic math skills
- Attention to detail
- Ability to maintain confidentiality
- Ability to work in a fast-paced environment and manage multiple projects simultaneously
- Ability to work collaboratively in a team environment
Job Duties
- Coordinate with center leadership to maximize daily patient census
- Actively participate in staff meetings to support key functions within the center
- Greet patients and visitors, answer and route calls to appropriate staff
- Maintain all patient communication needs including scheduling, rescheduling, and appointment reminders
- Obtain and verify patient insurance information including pre-certifications and pre-authorizations and enter data accurately into databases
- Collect and enter patient charges into databases
- Verify and reconcile charges as directed and prepare monthly patient survey data and necessary documentation for providers
- Assemble new patient charts, maintain and file existing charts, and perform spot checks for data completeness and signatures
- Coordinate and schedule ancillary testing with hospital departments
- Arrange patient transportation as needed
- Maintain office and medical supplies and equipment
- Perform other duties as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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