Patient Financial Service Representative-Total Heart Center-FT-Days-MRH

Pembroke Pines, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $17.00

Work Schedule

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee wellness programs

Tuition Reimbursement

Professional development opportunities

Job Description

Memorial Healthcare System is a leading healthcare provider located in Hollywood, Florida, dedicated to enhancing the health, well-being, and overall quality of life for its patients and their families. Recognized for its unwavering commitment to exceptional care and service, Memorial Healthcare System embodies The Memorial Experience, ensuring every patient receives compassionate, high-quality care through a collaborative and supportive environment. The system includes a comprehensive range of services, facilitating inpatient and outpatient care supported by cutting-edge medical technologies and a team of skilled professionals across various specialties.

This position is integral for maintaining that standard of excellence, serving as the ... Show More

Job Requirements

High school diploma or equivalent
Minimum one year experience in clinical office or related setting
Strong computer skills including Microsoft Office and EHR
Effective communication skills
Ability to work independently and under pressure
Customer service experience
Critical thinking skills
Attention to detail
Ability to handle stressful situations appropriately

Job Qualifications

High school diploma or equivalent
One year experience in a clinical office, health information management, or related department
Strong computer skills including Microsoft Office and electronic health record systems
Proficient in customer service and communication
Ability to think critically and work independently
Attention to detail
Experience with digital imaging software preferred

Job Duties

Work department incoming referral work queue daily
Assist patients with appointments in other specialist offices as requested or referred by physicians
Build relationships with physicians, OR staff, and insurance representatives to facilitate scheduling duties
Communicate with referring physician's office and clinical departments to coordinate surgical/procedural/diagnostic testing and DME
Assist in completing surgical orders and route as appropriate
Meet with surgical/procedural patients or caregivers to exchange information and provide pre-procedure instructions
Schedule patient/family surgical conferences
Perform general clerical duties including front/back desk assistance and appointment scheduling
Assist with patient MyChart activations and Telehealth visits
Manage physician calendars
Review patient charts to ensure required imaging and information are available
Round with patients to ensure excellent patient experience and assist with service recovery
Verify insurance benefits and obtain pre-certification/authorization
Determine and accept required payments or refer to financial counselors

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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