Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $18.00
Work Schedule
Standard Hours
Benefits
PTO accruals
Medical insurance
Dental Insurance
Optical allowance
Routine eye care
Short term disability insurance
long term disability insurance
Educational Allowance
Paid holidays
401K with company match
Job Description
20/20 Vision Center, a Panorama Eyecare company, is a respected leader in the eyecare industry known for its commitment to quality patient care and professional excellence. As part of Panorama Eyecare, 20/20 Vision Center operates with a deep sense of community and shared values, focusing on delivering the best eyecare services available through a dedicated team of experienced professionals. The organization emphasizes a collaborative work culture that fosters partnership, engagement, excellence, and stewardship, which drives its reputation as an Employer of Choice in the healthcare field.
The Patient Experience Representative - Front Desk position at Panorama Eyecare is... Show More
The Patient Experience Representative - Front Desk position at Panorama Eyecare is... Show More
Job Requirements
- High school diploma or GED
- previous experience in a medical office setting preferred
- word processing or computer scheduling experience
- knowledge of typical office work environment
- previous customer service experience preferred
Job Qualifications
- High school diploma or GED
- previous experience in a medical office setting preferred
- word processing and computer scheduling experience
- knowledge of a typical office work environment
- previous customer service experience preferred
Job Duties
- Greet patients upon arrival
- verify patient information and confirm insurance and referral status
- obtain and retain knowledge of insurance company participation and requirements
- register patients accurately in computer system
- answer general patient questions following guidelines
- print route slips and schedule appointments per recalls
- maintain schedule awareness and problem solve
- collect payments and balance receipts
- answer questions regarding insurance billing and office financial policies
- generate and dispense Patient Portal tokens
- enter recalls for future appointments
- assist patients with transportation and other needs
- direct patients to appropriate locations
- maintain high level of customer service
- assist in maintaining work and reception area
- handle phone calls with proper etiquette
- take initiative in completing tasks
- ensure confidentiality of medical records
- perform other assigned duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
You may be also interested in:
Nearby Cities
Jobs By Filter