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Patient Experience Pro

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

401(k) matching
Dental Insurance
Health Insurance
Birthday pay
Life insurance
Paid Time Off
Vision Insurance

Job Description

Just Kids Pediatrics is a dedicated pediatric healthcare provider located in Oklahoma City, OK, committed to offering exceptional medical care to children in the community. With a network of 12 office locations throughout the OKC metro area, including the Westmoore Clinic, Just Kids Pediatrics is recognized for its compassionate approach and outstanding patient experience. The practice prioritizes a welcoming environment where patients and their families feel valued and cared for by a team of experienced professionals specializing in pediatrics, primary care, and urgent care services. Their commitment to quality pediatric healthcare paired with customer service excellence sets them apart in... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum two years of medical office experience preferred
  • Ability to work independently and multi-task
  • Basic computer skills
  • Excellent phone etiquette and communication skills
  • Flexibility to work other locations and schedules as needed
  • Detail-oriented
  • Familiarity with basic medical terminology preferred

Job Qualifications

  • High school diploma or equivalent
  • Bilingual (Spanish) plus
  • Minimum of 2 year experience registering and scheduling patients is preferred
  • Detail-oriented with excellent interpersonal communications skills
  • Familiarity with basic medical terminology is a plus
  • Ability to work independently and multi-task
  • Basic computer skills
  • Type 25 words per minute with 96 percent accuracy
  • Excellent phone etiquette and communication skills
  • Flexibility to work other locations and schedules when needed

Job Duties

  • Answering incoming phone calls and routing to appropriate locations
  • Scheduling appointments
  • Registering patients into the computer system
  • Running patient insurance benefits and eligibility
  • Confirming appointments
  • Creating a positive experience through core values with internal and external customers
  • Maintaining a clean and organized work area
  • Performing clerical tasks as required
  • Accurately processing financial transactions

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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