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Patient Experience Pro

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

401(k) matching
Dental Insurance
Health Insurance
Birthday pay
Life insurance
Paid Time Off
Vision Insurance

Job Description

Just Kids Pediatrics is a well-established pediatric healthcare provider dedicated to offering comprehensive and compassionate medical care to children and their families. With 12 office locations throughout the Oklahoma City metro area, including the notable Westmoore Clinic, Just Kids Pediatrics has built a reputation for delivering high-quality healthcare services tailored specifically for pediatric patients. The organization prides itself on its commitment to community wellness, providing an environment where families feel welcomed, supported, and cared for by a team of experienced medical professionals and support staff. Their mission focuses on ensuring every child receives the best possible care through a patient-centered... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum two years of medical office experience preferred
  • Ability to multitask and work independently
  • Strong interpersonal and communication skills
  • Basic computer proficiency including typing skills
  • Flexibility for work location and schedule changes
  • Excellent organizational skills
  • Compassionate and patient-focused attitude

Job Qualifications

  • High school diploma or equivalent
  • Minimum of two years experience registering and scheduling patients preferred
  • Bilingual skills in Spanish are a plus
  • Detail-oriented with excellent interpersonal communication skills
  • Familiarity with basic medical terminology is advantageous
  • Ability to work independently and manage multiple tasks
  • Basic computer skills with typing speed of 25 words per minute at 96 percent accuracy
  • Excellent phone etiquette and communication abilities
  • Flexibility to work at different clinic locations and varied schedules when needed

Job Duties

  • Answer incoming phone calls and route to appropriate locations
  • Schedule patient appointments efficiently
  • Register patients and obtain demographics and financial information
  • Run patient insurance benefits and eligibility checks
  • Confirm appointments prior to scheduled visits
  • Collect and copy insurance cards and driver’s licenses
  • Maintain cleanliness and organization of the reception area

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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