Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $24.00
Benefits
competitive compensation
opportunities for professional growth
Supportive and enjoyable working environment
flexible scheduling
Continuing education opportunities
Comprehensive benefits package
Job Description
Our prestigious high-end facial plastic surgery office is dedicated to providing exceptional care and a superior patient experience. We pride ourselves on maintaining a professional, welcoming atmosphere while utilizing advanced techniques and state-of-the-art technology to ensure the highest quality of aesthetic treatments. Our team is composed of professionals who are passionate about enhancing patient confidence and supporting their journey toward achieving their desired appearance. As a well-established clinic in the cosmetic surgery field, we emphasize personalized care and patient education to foster long-lasting relationships and trust with our clientele. With a focus on innovation and excellence, our practice upholds the... Show More
Job Requirements
- High school diploma or equivalent
- experience in front desk receptionist or customer service role
- excellent communication skills
- strong organizational skills
- ability to multitask
- proficiency with electronic medical records or similar software
- ability to handle confidential information
- positive attitude and professionalism
- flexibility to work varied hours including evenings and weekends
Job Qualifications
- High school diploma or equivalent
- additional education or certification in healthcare administration or customer service is a plus
- proven experience as a front desk receptionist or in a customer service role, preferably in a medical, aesthetic practice or food and beverage
- exceptional customer service skills, with the ability to create a warm and welcoming environment for patients
- excellent verbal and written communication skills, with a professional and friendly phone manner
- strong organizational and multitasking abilities, with a keen eye for detail
- proficiency in using electronic medical records (EMR) systems or computer software applications
- ability to handle confidential and sensitive information with discretion
- positive attitude, adaptability, and a strong sense of professionalism
- flexibility to work during office hours, including evenings and weekends, as needed
- familiarity with plastic surgery procedures, medical terminology, and insurance processes is a plus
Job Duties
- Greet and welcome patients, visitors, and vendors with a friendly and professional demeanor
- answer phone calls, respond to inquiries, and provide accurate information about our services, scheduling, and procedures
- schedule appointments efficiently, ensuring that patient preferences and availability are taken into consideration
- maintain patient records and ensure that all necessary paperwork is completed accurately and in a timely manner
- collaborate with the medical staff to ensure smooth patient flow and efficient office operations
- manage incoming and outgoing correspondence, including mail, email, and faxes
- assist patients with completing necessary forms and documents, ensuring their understanding and compliance
Job Location
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