Patient Concierge (Temp to Hire)

Philadelphia, PA, USA|Onsite

Job Overview

Employment Type

Temporary

Full-time

Compensation

Type:

Hourly

Rate:

Range $17.00 - $21.00

Benefits

401(k) with company matching

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

Health savings account

Paid Time Off

Job Description

Springfield Endodontics is a reputable dental specialty practice located at 1050 Baltimore Pike, Suite 6, Springfield, PA. The practice focuses on providing exceptional endodontic care, including root canal treatments, to patients in the Springfield community and surrounding areas. Known for advanced dental technology and a patient-centered approach, Springfield Endodontics strives to offer high-quality and compassionate services. Their team of experienced dental professionals is committed to creating a welcoming environment where patients receive the best possible care tailored to their individual needs.

Springfield Endodontics is currently seeking a temporary Patient Concierge to join their team. This role is an excellent op... Show More

Job Requirements

High school diploma or equivalent
Temporary availability from late September 2025 through potentially the end of the year
Ability to work full-time hours
Experience in customer service or administrative roles
Proficiency with dental software or willingness to learn
Strong interpersonal skills
Ability to maintain professionalism and a pleasant demeanor
Ability to work independently and as part of a team
Willingness to perform sterilization technician duties with provided training

Job Qualifications

Associates degree preferred or equivalent combination of education and experience
Intermediate proficiency with MS Office products
Experience working in an office environment with phone answering and scheduling
Strong written and verbal communication skills
Effective time management and multitasking abilities
Demonstrated analytical and problem-solving skills
Ability to function effectively under time-sensitive conditions and meet multiple deadlines

Job Duties

Answers phones promptly, professionally, and pleasantly
Effectively uses dental software with no errors
Schedule patient appointments
Verify dental insurance and coverage
Post insurance payments and help with accounts receivables
Greet, check-in/out patients and receive proper documentation in a timely manner
Handle end of day closing procedures and prepare for next business day
Prepare trays with appropriate setup
Operate and maintain sterilizing equipment including autoclaves and ultrasonic devices
Organize and stock supplies
Clean and break down rooms
Prepare operatories for patient treatments
Assist patients with registration process and confirm copays and treatment plans
Monitor patient waiting areas to ensure superior customer service
Ensure waiting areas and restrooms meet CDC and safety guidelines
Inform doctors promptly when patients arrive and communicate schedule changes
Mail patient treatment reports to referring providers
Mail welcome packets and referral pads to general dentists
Coordinate and collaborate with peers and departments to ensure accurate treatment plans
Work independently or in a team environment
Assist others and respond to patient and staff requests in real time
Communicate effectively with patients, peers, and supervisors
Deliver positive and courteous interactions to patients

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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