Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $14.25 - $18.25
Benefits
Work-life balance
Job Description
Ackerman Cancer Center, a pioneering leader in cancer treatment, is proud to be the only physician-owned proton center in the world. Our commitment to providing innovative and patient-centric care has established us as a trusted institution in the field of oncology. We focus on delivering cutting-edge treatments with a compassionate approach, ensuring that each patient receives personalized and comprehensive care throughout their journey.
As a part of the Ackerman Advantage, we emphasize work-life balance to foster both personal and professional fulfillment among our team members. We are currently seeking a dedicated and skilled Patient Concierge to join our team on a part-time basis, working Monday through Friday evenings from 4:30 PM to 10:00 PM. This role is essential in shaping the first impression of our center, providing warm and professional assistance to patients and visitors as they arrive.
The Patient Concierge acts as the welcoming face of Ackerman Cancer Center, responsible for maintaining the front desk and lobby environment to ensure it is inviting and comfortable. In addition to greeting guests, this role involves preparing and restocking refreshments such as coffee, water, and cookies to enhance the patient experience. The concierge assists with check-in procedures, answers and routes phone calls, and supports the front office team with various administrative duties including filing, scanning, and data entry.
Candidates suited for this role possess excellent communication and interpersonal skills, a friendly and empathetic demeanor, and a strong attention to detail. Dependability and punctuality are key, as is the ability to work independently in a dynamic and fast-paced environment. Familiarity with basic computer applications and office technology is also necessary.
Joining Ackerman Cancer Center means becoming part of a compassionate and innovative healthcare community dedicated to making a meaningful impact on the lives of cancer patients. We invite you to be part of a team that values professionalism, confidentiality, and caring attitudes at all times, ensuring an exemplary patient experience from the very first point of contact.
As a part of the Ackerman Advantage, we emphasize work-life balance to foster both personal and professional fulfillment among our team members. We are currently seeking a dedicated and skilled Patient Concierge to join our team on a part-time basis, working Monday through Friday evenings from 4:30 PM to 10:00 PM. This role is essential in shaping the first impression of our center, providing warm and professional assistance to patients and visitors as they arrive.
The Patient Concierge acts as the welcoming face of Ackerman Cancer Center, responsible for maintaining the front desk and lobby environment to ensure it is inviting and comfortable. In addition to greeting guests, this role involves preparing and restocking refreshments such as coffee, water, and cookies to enhance the patient experience. The concierge assists with check-in procedures, answers and routes phone calls, and supports the front office team with various administrative duties including filing, scanning, and data entry.
Candidates suited for this role possess excellent communication and interpersonal skills, a friendly and empathetic demeanor, and a strong attention to detail. Dependability and punctuality are key, as is the ability to work independently in a dynamic and fast-paced environment. Familiarity with basic computer applications and office technology is also necessary.
Joining Ackerman Cancer Center means becoming part of a compassionate and innovative healthcare community dedicated to making a meaningful impact on the lives of cancer patients. We invite you to be part of a team that values professionalism, confidentiality, and caring attitudes at all times, ensuring an exemplary patient experience from the very first point of contact.
Job Requirements
- high school diploma or equivalent
- prior customer service or related experience preferred
- excellent communication skills
- strong interpersonal abilities
- dependable and punctual
- ability to maintain professionalism and confidentiality
- basic computer skills
Job Qualifications
- high school diploma or equivalent
- prior experience in customer service, hospitality, or medical office settings preferred
- excellent communication and interpersonal skills
- friendly and empathetic demeanor with strong attention to detail
- dependable and punctual
- able to work independently in a fast-paced environment
- basic computer proficiency and familiarity with office technology
Job Duties
- prepare and close the front desk and lobby each evening to ensure the space is patient-ready
- warmly greet patients and visitors, offering assistance and ensuring they feel comfortable and informed
- maintain a clean, organized, and inviting lobby area throughout the evening
- prepare and restock refreshments such as coffee, water, and cookies for patients
- assist patients with check-in procedures and direct them to appropriate areas as needed
- answer incoming phone calls and route them to the appropriate team members
- support front office staff with light administrative duties, including filing, scanning, and data entry
- communicate supply needs, maintenance issues, or patient concerns to the appropriate staff promptly
- demonstrate professionalism, confidentiality, and a caring attitude at all times
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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