Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Work Schedule
On-call
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Flexible Schedule
Professional development opportunities
Job Description
Best Upon Request Corporate, Inc. (BEST) is a nationally recognized concierge service provider headquartered in Cincinnati, Ohio. Celebrated as a Great Place to Work-Certified employer for seven consecutive years, BEST specializes in creating life-enriching experiences for clients, customers, and team members. Established with a values-based mission, BEST serves industries ranging from finance and technology to manufacturing, distribution, and healthcare. Its commitment to improving organizational culture is evident through concierge programs that alleviate employee stress and manage the non-clinical needs of patients across various client hospitals. BEST prides itself on a high-trust, highly collaborative environment where employee well-being and professional growth... Show More
Job Requirements
- must have high school diploma or equivalent
- at least one year of customer service experience
- proficiency in Microsoft Office
- experience using point-of-sale technology
- excellent communication skills
- ability to work on an on-call basis
- must be able to stand, sit, and walk for extended periods
- ability to lift, carry, push, and pull objects up to 50 pounds
- ability to pass background check and drug screen
- valid driver’s license and reliable transportation
Job Qualifications
- at least one year experience with three to five years being preferred in a fast-paced customer service environment
- proficient in Microsoft Office, primarily Outlook, Word, and Excel
- proficient with point-of-sale technology platforms with a strength in data entry accuracy
- servant hearted, compassionate, respectful, empathetic, approachable, personable, and humble
- stress tolerant with the ability to be exposed to high stress, emotional situations
- passionate about supporting people
- detail oriented and committed to accuracy
- excellent verbal and written communication skills
- creative, curious, and solutions-minded
- transparent, authentic, positive, values-driven, and an excellent listener
- high level of interpersonal skills to handle dynamic customer situations with demonstrated poise, tact, and professionalism
- ability to manage multiple service requests, respond effectively and deliver on time
- ability to pass a background check and drug screen
- valid driver's license, reliable transportation, and maintain required vehicle insurance coverage
Job Duties
- fulfilling customer services and patient needs such as rounding to patients, providing care and comfort, errand running
- accurately capturing service activity within BEST's service management platform
- living out BEST's core values at work by being trustworthy, compassionate, resourceful, focusing on results and creating value
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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