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Medpace, Inc. logo

Patient Concierge Assistant

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Flexible work environment
Competitive PTO packages
competitive compensation
employee appreciation events
Employee health and wellness initiatives
Community Involvement Opportunities
Discounts on local attractions and sports events
Modern ecofriendly campus
On-site fitness center
Structured career paths
Discounted tuition

Job Description

Medpace is a leading full-service clinical contract research organization (CRO) specializing in Phase I-IV clinical development services for the biotechnology, pharmaceutical, and medical device industries. Established with the mission to accelerate the global development of safe and effective medical therapeutics, Medpace operates with a scientific and disciplined approach that leverages local regulatory and therapeutic expertise across key areas such as oncology, cardiology, metabolic disease, endocrinology, central nervous system disorders, anti-viral, and anti-infective therapies. Headquartered in Cincinnati, Ohio, Medpace employs over 5,000 professionals across more than 40 countries worldwide, reflecting its extensive global reach and commitment to advancing healthcare and patient... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in administration or accounting
  • Proficient with Microsoft Office 365, especially Outlook, Excel, and PowerPoint
  • Strong organizational and communication skills
  • Ability to work full-time in an office-based role
  • Location within or willingness to commute to Cincinnati, Ohio
  • Ability to manage multiple tasks with high attention to detail

Job Qualifications

  • High school diploma or equivalent
  • Administration or accounting experience
  • Excellent organizational and prioritization skills
  • Excellent oral and written communication skills
  • Proficiency with Microsoft Office 365 applications including Outlook, Excel, and PowerPoint
  • Ability to be a self-starter and work effectively in a global team environment
  • Ability to quickly interpret policies and apply procedures

Job Duties

  • Provide day-to-day project support activities including maintenance of project files
  • Communicate with clinical research site staff and coordinate support with patients and/or caregivers
  • Assist with financial reconciliations of travel receipts and invoices
  • Perform administrative duties in conformity with company policies and procedures
  • Process patient reimbursements and schedule travel arrangements
  • Maintain databases and spreadsheets to track study activities
  • Support ad hoc projects within Patient Recruitment & Retention functional areas

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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