Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
On-site gym
Paid Time Off
Job Description
Medpace is a global, full-service clinical contract research organization (CRO) headquartered in Cincinnati, Ohio. With over 5,000 employees across more than 40 countries, Medpace provides comprehensive Phase I-IV clinical development services to the biotechnology, pharmaceutical, and medical device industries. The company is dedicated to accelerating the global development of safe and effective medical therapeutics through its scientific and disciplined approach. Medpace leverages local regulatory and therapeutic expertise across a broad range of key therapeutic areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system disorders, antiviral and anti-infective treatments. The organization’s commitment to scientific rigor and patient-centered processes has positively impacted the lives of countless patients and families around the world for over 30 years.
This full-time, office-based Assistant position is an integral part of Medpace’s Patient Recruitment & Retention team located in Cincinnati, OH. The role focuses on providing essential support to Patient Travel Coordinators and Managers who assist patients directly with travel and payment services during their clinical trial participation. The assistant will handle a variety of day-to-day project support activities such as maintaining project files, coordinating communication between clinical research sites and patients or caregivers, assisting with financial reconciliations related to travel expenses, and ensuring accurate administrative procedures in line with company policies. Attention to detail and strong organizational skills will be crucial in processing patient reimbursements, scheduling travel arrangements, and updating databases to facilitate the tracking and documentation of study activities. This position offers a collaborative work environment within a global team setting, promoting continuous learning and professional growth opportunities. The assistant will also contribute to other functional areas within Patient Recruitment & Retention, supporting ad hoc projects and performing additional administrative tasks as needed. Medpace offers a flexible work environment, competitive compensation, and a comprehensive benefits package including health and wellness initiatives, employee appreciation events, and community involvement opportunities. This role provides a great opportunity for someone with strong administrative and organizational skills, experience with Microsoft Office 365 products, and a passion for supporting impactful clinical research journeys that improve patient outcomes worldwide.
This full-time, office-based Assistant position is an integral part of Medpace’s Patient Recruitment & Retention team located in Cincinnati, OH. The role focuses on providing essential support to Patient Travel Coordinators and Managers who assist patients directly with travel and payment services during their clinical trial participation. The assistant will handle a variety of day-to-day project support activities such as maintaining project files, coordinating communication between clinical research sites and patients or caregivers, assisting with financial reconciliations related to travel expenses, and ensuring accurate administrative procedures in line with company policies. Attention to detail and strong organizational skills will be crucial in processing patient reimbursements, scheduling travel arrangements, and updating databases to facilitate the tracking and documentation of study activities. This position offers a collaborative work environment within a global team setting, promoting continuous learning and professional growth opportunities. The assistant will also contribute to other functional areas within Patient Recruitment & Retention, supporting ad hoc projects and performing additional administrative tasks as needed. Medpace offers a flexible work environment, competitive compensation, and a comprehensive benefits package including health and wellness initiatives, employee appreciation events, and community involvement opportunities. This role provides a great opportunity for someone with strong administrative and organizational skills, experience with Microsoft Office 365 products, and a passion for supporting impactful clinical research journeys that improve patient outcomes worldwide.
Job Requirements
- High school diploma or equivalent
- Experience in administration or accounting
- Strong organizational skills
- Detail-oriented
- Excellent communication skills
- Proficiency with Microsoft Office 365
- Self-motivated
- Ability to work on a global team
- Ability to interpret and apply policies
- Willingness to work in an office-based role in Cincinnati, OH
Job Qualifications
- A minimum of a high school diploma or equivalent
- Administration or accounting experience
- Excellent organizational and prioritizing skills
- High attention to detail
- Excellent oral and written communication skills
- Experienced with Microsoft Office 365 products including Outlook, Excel, and PowerPoint
- Demonstrated ability to be a self-starter and well organized
- Ability to work in a global team environment
- Ability to quickly interpret policies and apply learned procedures and principles
- This is an office-based position in Cincinnati, OH
Job Duties
- Provide day-to-day project support activities including maintenance of project-related files, send documents to clinical research sites, communicate with research staff at the site, coordinate support with patients and/or caregivers
- Assist with financial reconciliations of travel receipts and invoices and financial reporting related to travel expenses
- Perform administrative duties in conformity with company policies and procedures
- Process patient reimbursements and schedule travel arrangements for patients
- Maintain databases/spreadsheets to facilitate tracking and documentation of study activities
- Support other Patient Recruitment & Retention functional areas on ad hoc projects
- Perform other administrative tasks as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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