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Patient Care Representative

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $17.00 - $21.00
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Benefits

Supportive team environment
Training and development opportunities
flexible scheduling
competitive compensation
employee recognition programs

Job Description

Gentle Dental Manchester - South Willow is an integral part of the 42 North Dental family, a network committed to providing quality dental care and exceptional patient services. Located in Manchester, this practice focuses on comprehensive dental care with a patient-centered approach that prioritizes quality, service, and satisfaction. The organization is dedicated to fostering a supportive environment for both patients and employees, ensuring that its team is composed of dedicated professionals who share its vision of excellence in dental health care. By joining Gentle Dental Manchester - South Willow, employees become part of a team-driven culture that values collaboration and... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or dental office preferred
  • Strong communication skills
  • Ability to maintain patient confidentiality
  • Proficiency with computer systems and office software
  • Ability to handle multiple tasks efficiently
  • Commitment to patient-centered service

Job Qualifications

  • Excellent customer service skills
  • Clear speaking and telephone voice
  • Positive attitude and energetic personality
  • Comfortable in computerized environment
  • Ability to multitask

Job Duties

  • Interact with patients in a positive professional manner via telephone and in person
  • Schedule and confirm appointments
  • Review and educate patients on treatment plans and financial responsibilities
  • Accurately confirm insurance benefits, communicate and collect patient payment obligations
  • Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
  • Respond to and reply to requests for information
  • Maintain strict compliance to HIPPA and patient privacy
  • Perform other related job duties as assigned

Job Location

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