Patient Care Coordinator-Downers Grove, IL

Sonova is a global leader focused on improving hearing health and enhancing human connection through innovative hearing solutions. Their product range spans from personal audio devices and wireless communication systems to advanced hearing aids and cochlear implants. With a passion for transforming lives, Sonova is dedicated to delivering exceptional audiological care and customer experiences worldwide. The company cultivates a culture rooted in continuous improvement, resilience, and self-motivation, fostering a collaborative environment where each team member plays a crucial role in advancing their mission. Sonova offers diverse career opportunities within both consumer and medical solutions, empowering employees to shape their professional growth while making meaningful impacts. As part of the AudioNova family, Connect Hearing at the Downers Grove, Illinois location operates with the vision of creating a more connected world where every story matters.

The role of Patient Care Coordinator at Connect Hearing in Downers Grove, IL, is designed for individuals passionate about patient service and healthcare coordination. This full-time position offers an hourly wage of $19.00 to $20.00 accompanied by a sales incentive program, reflecting the company's commitment to acknowledging employee contributions. Serving standard clinic hours from 8:30 am to 5:00 pm, Monday through Friday, the coordinator supports clinical staff by ensuring patients receive quality care and excellent service. Responsibilities include scheduling appointments, verifying insurance benefits, assisting patients during visits, and working alongside Hearing Care Professionals. This role entails a blend of administrative support, patient interaction, sales, and logistical coordination within the clinic environment. Sonova emphasizes equal opportunity employment and values diversity, welcoming candidates from various backgrounds to join the team. Employees benefit from comprehensive offerings such as medical, dental, and vision insurance, a 401K plan with company match, paid time off including holidays and floating holidays, and access to free hearing aids for eligible employees and discounts for qualified family members. Importantly, the schedule does not include nights or weekends, supporting work-life balance for the Patient Care Coordinator. This position offers an excellent platform for those seeking to contribute to hearing health while developing their customer service and healthcare coordination skills in a supportive and innovative company.