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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.19 - $27.58
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
Employee assistance program
Job Description
UPMC is a leading healthcare provider renowned for its commitment to delivering exceptional medical services, compassionate care, and patient-centered experiences. As an integrated health care delivery and financing system, UPMC operates hospitals, outpatient clinics, and specialized care services, placing a strong emphasis on innovation and quality care standards. With a dedication to serving diverse patient populations, UPMC fosters an environment that supports the health and well-being of patients, families, and the community. UPMC operates across multiple facilities with a focus on providing comprehensive healthcare solutions that include advanced medical technology, educational resources, and a supportive workplace culture for employees.
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Job Requirements
- High School diploma or active enrollment in High School/GED program or one year of previous job experience
- Ability to follow written and verbal instructions
- Strong interpersonal skills
- Compassionate and patient-focused attitude
- Ability to work 6:00 AM to 2:00 PM Monday through Friday with occasional weekends
- Compliance with Act 34 clearance requirements
Job Qualifications
- Must have the desire, drive, and compassion to provide exceptional patient and family experience
- High School diploma or active high School/GED program enrollment or one year of previous job experience required in lieu of diploma
- Previous experience in health care or customer service is a plus but not required
- Ability to follow written and verbal instructions
- Effective communication and interpersonal skills
- Basic familiarity with hospital protocols and patient confidentiality
Job Duties
- Greets patients and families warmly and provides verbal direction and escort assistance
- Assists with environmental services including cleaning, trash removal, linen management, and supply replenishment
- Assembles and serves meals according to dietary orders while maintaining food safety standards
- Transports patients and patient-specific equipment safely and timely throughout the hospital
- Sets up and maintains telehealth carts for virtual patient appointments, including cleaning and testing
- Manages unit supplies and equipment, conducts inventory and maintains temperature logs
- Answers unit phones, responds to call lights under nursing staff direction, and rounds hourly to ensure patient needs are met
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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