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Patient Access Representative - Admitting

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $22.07 - $29.72
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Work Schedule

Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
403B retirement plan
Paid Time Off
Life insurance
Disability insurance
Tuition Reimbursement
wellness benefits
Employee assistance program

Job Description

PeaceHealth is a prominent not-for-profit health care system dedicated to providing exceptional medical services and compassionate care to communities across the Pacific Northwest. Established with a mission to enhance the health and well-being of those it serves, PeaceHealth operates a network of hospitals, clinics, and outpatient facilities that emphasize patient-centered approaches and community engagement. Known for its commitment to inclusivity, respect for diversity, and cultural humility, PeaceHealth fosters an environment where caregivers are supported physically, emotionally, financially, socially, and spiritually. The organization offers a comprehensive and competitive total rewards package, including full medical, dental, and vision coverage, retirement plans with... Show More

Job Requirements

  • High school diploma preferred or equivalent
  • Minimum of 1 year medical office or related customer service experience
  • Experience with Microsoft Office applications including Word, Excel, and Outlook preferred
  • Demonstrated knowledge of medical terminology and CPT/ICD-10 coding preferred
  • Knowledge of insurance process and regulations preferred
  • Must be able to manage conflict effectively and professionally
  • Excellent time management skills with an emphasis on meeting time sensitive deadlines
  • Good customer service skills and good interpersonal skills

Job Qualifications

  • High school diploma preferred or equivalent
  • Minimum of 1 year medical office or related customer service experience
  • Experience with Microsoft Office applications including Word, Excel, and Outlook preferred
  • Demonstrated knowledge of medical terminology and CPT/ICD-10 coding preferred
  • Knowledge of insurance process and regulations preferred
  • Excellent time management skills with emphasis on meeting deadlines
  • Good customer service and interpersonal skills
  • Must be able to manage conflict effectively and professionally

Job Duties

  • Pre-registers/registers patients with accurate patient demographic and financial data
  • Collects patient balances, co-payment, co-insurance, or other payment types
  • Verifies coverage and obtains all insurance prior authorizations and referrals as appropriate
  • Responds to customer inquiries with professionalism
  • Assists with departmental coverage as needed
  • Manages daily appointment schedules including reminder calls and referrals
  • May transport patients using escort or wheeled transport equipment
  • Performs other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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