Patient Access Representative

Bloomington, IN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $20.00

Work Schedule

Standard Hours

Benefits

competitive salary

Medical insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Career development opportunities

Job Description

MedMark Treatment Centers is a leading organization specializing in substance abuse treatment, particularly focusing on the opioid epidemic. Operating as a progressive outpatient clinic, MedMark Treatment Center is dedicated to providing the highest quality patient care in a supportive and comfortable environment. The organization is deeply committed to addressing the multifaceted aspects of opioid use disorder including physical, emotional, and mental health, aiming to help patients achieve long-term recovery and enhance their overall quality of life. MedMark Treatment Center upholds strong values of inclusivity and diversity, ensuring equal employment opportunities in compliance with all federal, state, and local regulations that... Show More

Job Requirements

High school diploma or equivalent
Minimum 2 years prior experience in a medical office setting
Experience with Medicaid and commercial insurance preferred
Excellent customer service and telephone etiquette skills
Knowledge of medical insurance claims and billing procedures
Proficiency in basic computer skills
Ability to communicate effectively both orally and in writing
Ability to work independently with little supervision
Ability to handle stressful situations and work with diverse populations
Pass a satisfactory drug screen and criminal background check

Job Qualifications

High school diploma or equivalent with at least 2 years prior experience in a medical office setting
2-4 years experience with Medicaid and PAC and commercial insurance (preferred)
Excellent customer service skills and professional public presentation skills, including telephone etiquette
Knowledge of medical insurance claims procedures, documentation and records maintenance
Knowledge of medical billing procedures, gather and compile data into reports
Proficient in basic PC skills
Microsoft Word and Excel preferred
Ability to communicate effectively, both orally and in writing
Self-directed with the ability to work with little supervision
Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors and peers
Ability to work with a diverse population, manage stressful situations and exhibit excellent customer service skills
Satisfactory drug screen and criminal background check

Job Duties

Review, maintain, and process fiscal/account records and transactions related to patient's accounts
Verify insurance benefits and billing information by terminal and/or telephone
Contact third party payers (insurance providers and state/federal agencies) for payment post billing
Resolve issues with payment and billing, authorization process
Reconcile daily money collected
Forward information as appropriate to expedite payment
Maintain accurate accounts, including required signatures, proper account annotation, current demographics, and correspondence
Ensure completion of pre-authorization process by inquiry and referral to clinician
Monitor insurance authorizations and claim rejections
Maintain fiscal records and/or worksheets for all calculations, extensions, and verifications related to record-keeping for assigned patient's accounts
Perform tasks consistent with authorization and billing requirements
Contact patients for payment of account or payment arrangements according to current policy
Manage revenue cycle, production logs, balances and collections for self-pay clients
Maintain confidentiality of patient records
Assist with archiving discharged files, including archiving
Respond appropriately to requests for information regarding accounts from payer, attorney, and others
Backup receptionist duties including checking in patients, collecting payments, answering phones, scheduling intakes, and data entry
Other duties, as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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