Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $35,454.14 - $43,349.59
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
voluntary life insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
Pet insurance
Health savings account (HSA) with pre-tax contributions
401(k) retirement savings with Roth and Traditional options
long-term disability
basic life insurance
3% 401(k) safe harbor contribution
Employer HSA contributions
Annual performance merit increases
Certification opportunities
Rewards and recognition platform
WellHub Starter Plan Gym Membership
Paid Time Off
eight paid holidays
One floating holiday
Job Description
Retina Consultants of Texas (RCTX) stands as the largest and most respected retina-only ophthalmology practice in the United States. With a dedicated team of 27 world-renowned physicians, RCTX leads the forefront of retinal care, serving two major metropolitan markets and their extensions. The organization's commitment to excellence is reflected in their state-of-the-art diagnostic equipment, including advanced retina imaging, laser, and diagnostic capabilities to provide top-tier patient care. RCTX's strong culture, known as the Retina Warriors, embodies core values of hard work, authentic care, and innovation, which empower their team to deliver an exceptional patient experience. With 25 convenient locations, RCTX... Show More
Job Requirements
- High school diploma
- Medical office experience preferred
- Sedentary position with occasional movement throughout the clinic
- Knowledge of basic medical terminology
- Basic typing skills
- Basic mathematical skills
- Computer experience with multiple systems
- Ability to travel to various clinic locations
- Ability to work Monday through Friday between 6:30 a.m. and 6:30 p.m.
- Ability to adhere to HIPAA regulations
- Maintain confidentiality of patient information
Job Qualifications
- High school diploma
- Medical office experience preferred
- Knowledge of basic medical terminology and how to read EOBs
- Basic typing skills required
- Basic mathematical skills to include adding and subtracting
- Computer experience: working in multiple systems, Microsoft Outlook and Teams
- Have working knowledge of insurance terminology preferred
- Bilingual preferred
Job Duties
- Greet and sets the tone for a great visit by professionally and compassionately attending to the patients as they arrive for their appointments
- Facilitate internal communications on multiple platforms to ensure an efficient appointment flow
- Maintaining and updating current information into multiple databases
- following appointment procedures set by management
- Identifies all patient's responsibilities based on insurance benefit
- calculates estimates
- collects liabilities and post payment transactions and performs daily reconciliation
- Confirm authorization or referrals for drug approvals
- Identifies self-pay and complex liability calculations
- Provide requested and/or required information to patients, physicians and staff, in a professional and timely manner
- relay all pertinent information to appropriate staff members
- Provide all appropriate information to patients in preparation for appointment: patient intake forms, financial obligations and ensure referrals and authorizations are intact
- Maintain tidiness of the lobby and all public spaces in the front
- Follow proper opening and closing procedures, including cash handling when receiving patient payments protocol and all policies set by management
- Promote effective working relations to facilitate the department's ability to meet its goals and objectives
- Perform all duties within HIPAA regulations
- maintain confidentiality of all doctor, staff, and patient information
- Keeps inventory of clerical supplies and re-orders as necessary
- Reports safety concerns promptly to appropriate leader
- Other job related duties as assigned or requested
Job Location
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