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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.00 - $17.75
Work Schedule
Standard Hours
Benefits
Competitive compensation packages
paid national holidays
floating holidays
Paid Time Off
medical benefits
Dental benefits
vision benefits
401K Savings Plan
Paid parental leave
Employee Referral Bonus Program
Mentorship programs
Job Description
Hanger, Inc. is a leading provider in the orthotic and prosthetic (O&P) industry with a rich history spanning over 160 years. Established as the world’s premier provider of O&P services and products, Hanger combines clinical excellence with innovative technology to deliver advanced orthotic and prosthetic solutions. The company operates through two main segments: Patient Care and Products & Services. The Patient Care segment is recognized as the largest owner and operator of O&P patient care clinics nationwide, ensuring that thousands of patients receive personalized and life-enhancing care every day. Meanwhile, the Products & Services segment provides a wide range of... Show More
Job Requirements
- High school diploma or equivalent
- less than one year of customer service, administrative or related experience
- experience in a receptionist position or medical front office procedures preferred
- eligible to obtain a valid driver’s license with a driving record that meets Hanger’s Motor Vehicle Safety Policy
- be a good fit for the job based on Talent Sorter assessment
- strong communication skills
- ability to type 30 words per minute with accuracy
- ability to use computer and office equipment
Job Qualifications
- Strong interpersonal, oral, and written communication skills
- ability to key 30 words per minute with accuracy
- ability to work with handicapped individuals
- understanding of Alpha filing system
- knowledge of medical reimbursement and terminology preferred
- familiarity with front office receptionist duties preferred
- proficiency in computer use including Windows-based software and email
- ability to use office equipment including facsimile machines, calculators, postage machines, and copiers
- act with integrity in all interactions
- commitment to patient-centered care and building trust
- ability to foster collaboration and innovation
- focus on delivering superior outcomes
Job Duties
- Greet and assist patients upon arrival
- verify and update patient demographics and insurance details
- handle walk-in registrations
- collect patient payments including deductibles, copays, and co-insurance
- coordinate follow-up appointments including cast and measure, delivery, and prosthetic care plans
- serve as a liaison for clinic services providing information on patient programs and support groups
- collaborate with Revenue Cycle Management team to obtain necessary patient information
- maintain accurate and complete electronic health records
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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