Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Vacation pay
sick pay
Holiday pay
long-term disability options
short-term disability options
Life insurance
Job Description
The Baton Rouge Orthopedic Clinic (BROC) is a well-established healthcare organization dedicated to providing comprehensive orthopedic care and related services throughout Louisiana. Located mainly on Bluebonnet Road, BROC operates multiple clinics and therapy centers across the state to ensure accessible and top-quality orthopedic care for patients. In addition to clinical services, the BROC Foundation supports local schools and athletic programs by delivering specialized healthcare services to various communities. BROC is committed to maximizing patient outcomes and convenience by offering a seamless and coordinated continuum of care that enhances communication between patients, physicians, and ancillary service providers. This patient-focused approach positions... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in scheduling is desired
- Ability to learn electronic practice management and scheduling software
- Ability to understand and closely adhere to patient scheduling policies, guidelines, and protocols
- Reliable form of transportation to work daily
- Ability to pass a drug screening
- Ability to learn computerized medical office work
Job Qualifications
- High school diploma or equivalent
- Ability to learn electronic practice management and scheduling software
- Ability to understand and closely adhere to patient scheduling policies, guidelines, and protocols
- Reliable form of transportation to work daily
- Prior experience in scheduling is desired
- Ability to pass a drug screening
- Ability to learn computerized medical office work
Job Duties
- Greets patients or customers in a friendly and professional manner, including welcoming the patient, making eye contact, and smiling
- Checks-in patients for appointments
- Completes the registration of the patient, explaining the paperwork to be completed to the patient if necessary
- Ensures that a clear copy of the patients current insurance card(s) and demographic information is entered into the patients medical record
- Prints the superbill and gives to the patient
- Enters electronic messages to other departments to assist with patient flow
- Directs the patient to the payment counter to collect the appropriate co-pays or balances due
- Otherwise, directs the patient to the appropriate area of the clinic in order for the physicians/providers, nurses, and medical staff to care for the patient and document the medical record
- Performs appropriate, timely, and accurate documentation in the medical record as is applicable to patient service duties
- Maintains HIPAA privacy and security and provides the BROC Notice of Privacy Practices to new patients or to any person who requests it
- Distributes patient satisfaction surveys as instructed by Supervisor or upon patient request
- Performs other related duties as assigned and serves in whatever other capacity deemed necessary for successful completion of the mission and goals of BROC
Job Location
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