Pastry Chef/Ice cream maker/Team Member-- Restaurant

Philmore Creamery is a charming and popular gelato shop dedicated to serving high-quality, delicious gelato in a friendly and welcoming environment. Known for its commitment to excellent customer service, Philmore Creamery takes pride in being a place where customers can enjoy unique and flavorful gelato offerings while experiencing a warm and hospitable atmosphere. The establishment carefully balances maintaining an inviting ambiance with rigorous standards for food safety and cleanliness, making it both a delightful destination for customers and a rewarding workplace for its team members.

As a well-loved neighborhood spot, Philmore Creamery values helpfulness, positivity, and a genuine passion for gelato amongst its team members. The company emphasizes the importance of the front-of-house experience, where servers and team members interact directly with customers by providing exceptional service, answering questions, and educating guests about their products. Team members are not only expected to deliver gelato but also to create a memorable and joyful experience, often being considered the happiest part of a customer’s day.

The role of a server/team member at Philmore Creamery is integral to ensuring smooth daily operations and maintaining the establishment’s reputation for outstanding service. This is a dynamic position that includes engaging customers in a friendly manner both in person and on the phone, handling catering events, and managing the point of sale system efficiently. Team members need to be multi-taskers, able to manage several responsibilities in a fast-paced environment without compromising quality or service standards.

In addition to customer interaction, employees are responsible for keeping their working environments clean and organized, following strict food safety guidelines, and adhering to the shop’s policies. The role also involves some food preparation, including handling seasonal fruits and cleaning duties, which ensures that the gelato offerings are consistently fresh and appealing.

Philmore Creamery offers an hourly wage plus tips, with many team members regularly earning an additional $5 to $10 per hour from tips, making the overall compensation competitive and rewarding. This benefit reflects the company’s appreciation toward the hardworking staff who contribute significantly to the customer’s positive experience.

This position suits individuals who are punctual, can stand for long periods, and enjoy working in a lively customer-oriented environment. Candidates should be physically capable of lifting up to 25 pounds and must either have or obtain a ServSafe Food Handler’s Card within three weeks of employment to comply with food safety regulations.

Joining Philmore Creamery means becoming part of a passionate team that values respect, cooperation, and a love for gelato. The company fosters a supportive work culture where employees are encouraged to take pride in their roles and contribute to an enjoyable customer experience. For those seeking a meaningful role in food service that combines customer engagement with operational responsibilities, Philmore Creamery presents an excellent opportunity to grow and succeed while being part of a beloved dessert destination.