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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Employee wellness programs
Job Description
Dolly Parton's SongTeller Hotel represents the latest innovative hospitality project by Herschend, the world’s largest family-owned themed attractions company renowned for its commitment to creating memorable experiences and bringing families closer together. Located in the vibrant heart of Downtown Nashville, the hotel embodies the spirit and creativity of Dolly Parton herself, offering guests an unmatched blend of music, style, and hospitality uniquely crafted in Dolly’s signature way. With 245 rooms, two food and beverage entertainment venues, a market, and the exclusive Dolly Parton’s Museum, the hotel provides a distinctive blend of local culture and entertainment designed to love every moment.... Show More
Job Requirements
- 5-7 years of progressive experience in pastry
- 2-3 years in a leadership role
- Experience leading large-scale operations
- Formal culinary or pastry arts training preferred
- Knowledge of classic and contemporary pastry techniques
- Understanding of food costing and inventory management
- Leadership and team-building skills
- Flexibility to work evenings, weekends, holidays
- Proficiency with relevant software systems
- Opening hotel experience preferred
Job Qualifications
- 5-7 years of progressive experience in pastry, with at least 2-3 years in a leadership role
- Proven experience leading large-scale operations with multiple F&B outlets, banquets, and high-volume service
- Formal culinary training or formal pastry arts training from an accredited institution preferred
- Masterful knowledge of classic and contemporary pastry techniques, including bread baking chocolate work, sugar artistry, and plated desserts
- Strong understanding of food costing, portion control, and kitchen inventory management
- Proven leadership skills, problem solving, team building, communication and organizational skills
- Passion for creating memorable dining experiences and fostering a positive kitchen culture
- Flexibility to work evenings, weekends, and holidays as needed
- Opening hotel experience preferred
- Proficient knowledge of Microsoft Office, Micros POS System, Crunchtime or other food and beverage recipe, inventory management and ordering software
Job Duties
- Produce and decorate high-quality bakery and pastry items including breads, doughs, biscuits, muffins, cookies, cakes, pies, croissants, Danishes, and specialty desserts
- Supply baked goods and desserts for all hotel outlets and functions as required
- Ensure all products are prepared and presented in accordance with standard recipes, specifications, and presentations
- Enforce production schedules to ensure proper product availability at all times
- Supervise, train, and monitor pastry staff and other bakery positions as well as act as a leader for the rest of the heart of the house staff
- Guide team members in proper food preparation, portion control, storage, and handling procedures
- Lead and participate in daily lineups to communicate objectives and expectations
- Lead and contribute creative ideas and concepts for desserts, pastries, and seasonal offerings, actively voicing suggestions or guidance that support menu development, banquet presentations, and guest experience
- Act as quality assurance lead, ensuring all products meet established standards for taste, freshness, and presentation
- Ensure all bakery and pastry items are visually appealing and guest-ready
- Enforce portion control standards to minimize waste and ensure consistency
- Monitor cooking temperatures, hold times, and record food temperatures as required
- Perform banquet production and plating functions as required
- Support banquet forecasting, preparation, and execution to meet volume and timing requirements
- Ensure pastry execution aligns with event specifications and service standards
- Maintain proper par levels for assigned workstations based on daily menus and banquet needs
- Check product and supply levels regularly and communicate shortages proactively
- Complete and maintain accurate order guides for pastry ingredients and supplies
- Follow proper procedures for inventory management, ordering, and portion control
- Ensure proper labeling, dating, rotation, and FIFO procedures are followed, including day-dot usage
- Maintain a clean, organized, and sanitary workstation at all times
- Enforce and perform cleaning duties when needed that could include dishwashing, sweeping, scrubbing, mopping, trash removal
- Comply with all state and local health department regulations and internal culinary policies
- Enforce food handling and sanitation standards in accordance with safety programs and procedures
- Know, understand, & enforce the use of the 'Start Fresh' program when necessary
- Actively participate in maintaining a safe working environment for staff and guests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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