Company Logo or Photo

Passenger Services Supervisor

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Exact $28.00
diamond

Benefits

Comprehensive benefits package
Flight benefits for eligible positions
Health Insurance
Paid Time Off
Employee training and development programs
supportive work environment
Opportunities for career advancement

Job Description

ABM (NYSE: ABM) is a global leader in providing facility services and solutions that contribute to a cleaner, healthier, and more sustainable world. Founded in 1909, ABM has grown to serve over 20,000 clients across a variety of industries including commercial office buildings, universities, airports, hospitals, data centers, manufacturing plants, distribution centers, entertainment venues, and more. With annualized revenues nearing $8 billion and employing more than 100,000 team members in over 350 offices across the United States, the United Kingdom, the Republic of Ireland, and other international locations, ABM is recognized as a top-tier provider in the facility services sector.... Show More

Job Requirements

  • Must be 18 years of age or older
  • Must meet all requirements to receive required airport SIDA badge and Customs Seal
  • High school diploma or GED required
  • Previous management experience preferred
  • Ability to work flexible hours including weekends
  • Physical ability to stand and walk for extended periods
  • Ability to lift 50 pounds
  • Ability to communicate effectively in English
  • Must comply with company grooming standards and security badge policies
  • Ability to enforce company policies on discrimination, harassment, and ethics

Job Qualifications

  • High school diploma or GED
  • College degree or equivalent work experience preferred
  • Previous management experience preferred
  • Strong communication skills in English
  • Ability to read and interpret safety rules, operating manuals, and handbooks
  • Ability to present information effectively both orally and in writing
  • Basic computer skills including Microsoft Office
  • Ability to perform basic math operations
  • Ability to apply common sense understanding to carry out instructions
  • Strong leadership and coaching skills
  • Knowledge of safety and security standards
  • Ability to maintain professionalism and enforce company policies

Job Duties

  • Achieve operational performance and functional service activities
  • Provide technical guidance and interpret policies and procedures to assist front-line employees in performing functional tasks
  • Monitor and maintain appropriate staffing levels
  • Ensure that future schedules are complete including days off and vacations
  • Ensure all call offs are covered
  • Accommodate increased or decreased client staffing requests
  • Manage employee lunches and breaks
  • Manage the No-Fault Attendance Policy
  • Participate in client briefings and communicate with Client representatives regarding operations
  • Manage daily schedules
  • Maintain daily shift report for managers
  • Perform basic administrative and payroll functions if applicable
  • Maintain communication with Duty Managers to maintain optimum staffing levels
  • Effectively coach, counsel and discipline employees
  • Conduct service audits
  • Responsible for the movement of personnel between checkpoints
  • Work with Safety Quality Manager to ensure the safety and security of the operation
  • Set positive, professional example for workforce
  • Ensure front-line employee compliance with all safety, security, compliance and quality standards and procedures established by the Company, Clients, and regulatory authorities
  • Perform miscellaneous duties as assigned

Job Location

Loading...
We didn't receive the exact location for this job posting,
please contact the employer.

You may be also interested in: