Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Pay in advance
Employee awards
Medical insurance
Travel Discounts
wellness programs
401k plan
Internal mobility
Job Description
Worldwide Flight Services (WFS) is a leading global provider of cargo handling, ground handling, and technical services for the aviation industry. Founded with a commitment to operational excellence, WFS has grown into a major industry player serving over 164 airport locations across 18 countries on 5 continents. The company prides itself on its ability to support the timely delivery of cargo shipments, manage luggage, facilitate business to customer delivery, and ensure flights operate securely and on time. With a diverse and experienced team of cargo, passenger, ramp handling, and technical service professionals, WFS strives to be a leader in the... Show More
Job Requirements
- High school diploma or GED equivalent
- At least 1 year of experience in customer service or related field
- Ability to work varied shifts, including weekends, holidays, and nights
- Strong verbal and written communication skills
- Ability to lift and handle baggage weighing up to 50 lbs
- Basic computer proficiency, including the ability to input data and use relevant software
- Stay up to date on recurrent training as assigned
- Ability to obtain and maintain airport security badge
- Ability to keep up with recurrent training in a timely manner
- Ability to read, write, and speak the English language
Job Qualifications
- High school diploma or GED equivalent
- At least 1 year of experience in customer service or related field
- Ability to work varied shifts, including weekends, holidays, and nights
- Strong verbal and written communication skills
- Basic computer proficiency, including the ability to input data and use relevant software
- Ability to obtain and maintain airport security badge
- Ability to read, write, and speak the English language
Job Duties
- Make reservations, issue tickets and itineraries, and compute fares for passengers
- Handle baggage check-in, collect excess baggage charges, and provide general travel information
- Assist passengers at boarding gates, including checking ticket validity and processing boarding procedures
- Manage arrangements for passengers holding reservations, standby travelers, and their luggage
- Determine flight close-out times and complete necessary flight documentation for accuracy
- Handle post-departure procedures, including invalidating tickets and finalizing reports
- Conduct lost and found activities, including tracing lost articles, updating passengers, and returning found items
- Process claims for lost or damaged baggage, including on-the-spot settlements for minor claims and forwarding larger claims to appropriate personnel
- Receive and process airfreight shipments, including determining routing, computing rates, and preparing documentation for domestic and international shipments
- Maintain inventory records for airfreight shipments, ensuring accuracy in warehouse, dispatch, and delivery processes
- Ensure compliance with site security protocols and report any breaches or suspicious activities to management or through the whistleblower program
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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