Passenger Service Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $90,000.00 - $105,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Salary 90k-105k
Station bonuses
Advancement opportunities
Health Insurance
Dental Insurance
Vision Insurance
401k
Life insurance
short-term disability insurance
Paid vacation
Paid training
uniform provided

Job Description

Menzies Aviation is a global leader in the aviation services industry, operating since 1833. With a commitment to excellence and an expansive global footprint, Menzies Aviation offers critical logistics and ground handling services to the aviation sector. Present in over 300 locations across 65 countries and 6 continents, the company prides itself on its rich heritage rooted in people, passion, and pride. This longstanding history and commitment to quality make Menzies Aviation a trusted partner within the airline and airport ecosystem, delivering time-critical cargo and passenger services with precision and efficiency. As a dynamic and evolving company, Menzies Aviation continues... Show More

Job Requirements

  • must be able to pass all necessary employment testing including background, drug, and certified copy of DMV record in good standing
  • able to stand for long periods of time at the ticket counter and gate check-in areas
  • must be comfortable lifting 70lbs
  • must be available and flexible to work variable shifts including weekends and holidays

Job Qualifications

  • 3-5 years of aviation industry experience with sound knowledge of passenger operations and procedures
  • adept at leading line level managers
  • previous management experience and a demonstrable track record of passenger services success
  • management experience in the airport ground handling business with a proven track record in managing a business unit

Job Duties

  • full accountability for health and safety issues and operational and financial performance
  • planning resource allocation in each business unit
  • routine liaison with customer representatives and with internal and external customers and agencies
  • support the development of business units with accurate and timely project work
  • ensuring compliance with all internal and external operational and administrative requirements
  • perform as a mentor to other employees
  • provide training to employees in accordance with company and airline standards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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