Passenger Service Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $90,000.00 - $105,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Salary $90k-105k commensurate with experience
Eligible for station bonuses
Advancement opportunities
Health Insurance
Dental Insurance
Vision Insurance
401k
Life insurance
short-term disability insurance
Paid vacation
Paid training
uniform provided

Job Description

Menzies Aviation is a renowned global company with a rich heritage dating back to 1833. Known for its pivotal role in the aviation industry, Menzies Aviation operates time-critical logistics and passenger services across more than 300 locations spread over 65 countries and six continents. This extensive network places the company at the forefront of airport ground handling and aviation support services. The organization prides itself on its core values, represented by people, passion, and pride, which continue to drive its growth and commitment to exceptional service. Recognized internationally, Menzies Aviation is not just a service provider but a key partner... Show More

Job Requirements

  • Must be able to pass all necessary employment testing including background, drug, and certified copy of DMV record in good standing
  • Able to stand for long periods of time at the ticket counter and gate check-in areas
  • Must be comfortable lifting 70lbs
  • Must be available and flexible to work variable shifts including weekends and holidays

Job Qualifications

  • Possess 3-5 years of aviation industry experience with sound knowledge of passenger operations and procedures
  • Previous management experience and a demonstrable track record of passenger services success
  • Adept at leading line level managers
  • Management experience in the airport ground handling business with a proven track record in managing a business unit
  • Able to stand for long periods of time at the ticket counter and gate check-in areas
  • Comfortable lifting 70lbs
  • Available and flexible to work variable shifts including weekends and holidays

Job Duties

  • Full accountability for health and safety issues, operational and financial performance
  • Planning resource allocation in each business unit
  • Routine liaison with customer representatives and with internal and external customers and agencies
  • Support the development of business units with accurate and timely project work
  • Ensuring compliance with all internal and external operational and administrative requirements
  • Perform as a mentor to other employees
  • Attend mandatory training imposed by the company and airlines
  • Provide training to employees in accordance with company and airline standards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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