Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $25.54
Work Schedule
Split Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Training and Development
Military leave
Employee assistance program
Job Description
ABM (NYSE: ABM) is one of the world’s largest and most respected providers of facility services and solutions. Established in 1909, ABM has grown to serve over 20,000 clients with an annual revenue approaching $8 billion and a workforce of more than 100,000 team members across more than 350 offices in the United States, United Kingdom, Republic of Ireland, and other international locations. ABM is dedicated to creating cleaner, healthier, and more sustainable environments by offering a wide range of essential and innovative services. These include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and... Show More
Job Requirements
- Must be 18 years of age or older
- No high school diploma, GED or college degree required
- No prior experience required as on-the-job training is provided
- Ability to work split shifts including AM and PM or graveyard schedules
- Strong communication skills
- Ability to handle stressful situations calmly and effectively
- Availability to work in a fast-paced environment
Job Qualifications
- One year of prior multi-line reception experience or dispatching experience preferred
- Excellent communication and interpersonal skills
- Ability to manage multiple tasks and prioritize effectively
- Strong attention to detail and recordkeeping skills
- Basic computer proficiency including use of radios, telephones, and dispatch software
- Ability to work flexible shifts including morning, evening, and graveyard
- Military experience is a plus but not required
Job Duties
- Establish and maintain effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers
- Schedule and dispatch resources including team members, crews, equipment, or service vehicles to locations based on customer requests using radios, telephones, and computers
- Ensure timely and efficient movement of resources according to work orders and schedules
- Oversee all communications within assigned areas
- Receive or prepare work orders and work schedules
- Record and maintain files and records of customer requests, work performed, inventory, and dispatch information
- Recognize and mitigate issues within the department, confer with clients or supervisors to address questions and resource requests
- Monitor resources and utilization to coordinate services and schedules for optimal efficiency
- Compile statistics and reports on work progress
- Monitor daily services and provide updates and reports
- Comply with all safety, security, compliance, and quality standards and procedures established by the company, clients, and regulatory authorities
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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