Passenger Service Agent -John Glenn Columbus International Airport (CMH)

Columbus, OH, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Exact $16.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

401(k)

401(k) matching

Dental Insurance

Health Insurance

Life insurance

Vision Insurance

Paid Time Off

growth potential

Job Description

PrimeFlight Aviation Services, Inc. is a globally recognized provider of airport support services, dedicated to delivering exceptional commercial aviation services to airlines around the world. With over 200 locations worldwide, PrimeFlight is committed to maintaining the highest standards of customer service, safety, and operational excellence within the aviation industry. PrimeFlight's vast network and focus on employee development make it an ideal workplace for those seeking stability and growth in a fast-paced, team-oriented environment. The company emphasizes respect, inclusivity, and a positive working atmosphere, ensuring that every team member is treated with dignity and valued for their contributions. This creates a... Show More

Job Requirements

18 years of age or older
eligible to work in the United States
one year of customer service experience
ability to read, write, speak, and understand the English language
ability to use electronic devices including iPads, tablets, computers, and mobile devices
effectively communicate both in person and through electronic means
pass a background check and drug screen
eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs)
ability to work any day or shift, including holidays, within a 24/7 operation

Job Qualifications

18 years of age or older
eligible to work in the United States
one year of customer service experience
ability to read, write, speak, and understand the English language
ability to use electronic devices including iPads, tablets, computers, and mobile devices
effectively communicate both in person and through electronic means
pass a background check and drug screen
eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs)
ability to work any day or shift, including holidays, within a 24/7 operation

Job Duties

Greet and assist passengers at the airport with check-in, boarding, and general inquiries
provide accurate information on flight schedules, gate assignments, and airport services
handle passenger check-in and baggage processing efficiently and courteously
assist passengers with self-service kiosks and online check-in procedures
effectively resolve customer issues and complaints in a professional and timely manner
make announcements and keep passengers informed about flight changes and boarding times
handle the boarding process, including verifying travel documents and issuing boarding passes

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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