Job Overview
Employment Type
Temporary
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Flexible
Day Shifts
Benefits
competitive pay
Career growth opportunities
Diverse and inclusive workplace
Employee training and development
employee recognition programs
Supportive team environment
Comprehensive workplace safety measures
Job Description
Swissport is a globally recognized leader in aviation ground services, dedicated to providing a comprehensive range of solutions for the aviation industry. Catering to over 300 million passengers annually, Swissport offers top-tier Ground Handling, Cargo Handling, and Passenger Services worldwide. Their mission is to deliver consistent, tailor-made services that enhance the overall customer experience across airports and aviation hubs around the globe. Swissport thrives on a set of core values which include Show You Care, Do the Right Things, and Win as a Team, with a deep commitment to their employees who distinguish the company from its competitors. By fostering... Show More
Job Requirements
- High school diploma or GED equivalent
- good command of the English language both verbal and written
- relevant work experience in customer service
- excellent communication skills in country specific language
- additional language skills desirable
- commitment to continuous improvement
- self motivated
- attention to detail and numeracy
- ability to follow processes and procedures
- typing skills and ability to learn airline specific software
- willingness to work outdoors in varying weather conditions
Job Qualifications
- High school diploma or GED equivalent
- good command of the English language both verbal and written
- passionate about customer service and must have relevant work experience
- excellent communication skills (written and verbal) in country specific language
- additional languages desirable
- commitment to continuous improvement
- self motivated and able to work independently
- attentive to detail and numerate
- ability to follow processes and procedures and apply flexible approach when required
- must be able to type and learn airline specific computer reservation/ticketing software
- willingness to work in inclement weather
Job Duties
- Inspect and verify passenger documentation
- issue boarding passes and reschedule passengers affected by flight interruptions or cancellations
- manage passenger baggage processing including handling and fee calculation if applicable
- assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance
- direct passengers through Customs, Immigration, and Quarantine, as required
- make public address announcements as required
- assist Ramp Service Agents to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival
- comply with all federal, state, municipal, airport authority and carrier security requirements and Swissport SOPs and policies
- operate equipment to include the jet way, computer keyboards, and carrier specific reservation/ticketing software
- produce all required, work-related documentation
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Popular Cities