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dnata

Passenger Service Agent

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $25.96
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Work Schedule

Flexible
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Benefits

weekly pay
401k
Paid Time Off
Paid training
Company uniforms

Job Description

dnata is a leading global air services provider with a rich history dating back to 1959. Operating in 129 airports worldwide, dnata offers a variety of services including ground handling, cargo, travel, and flight catering across 35 countries on six continents. With a reputation for excellence, dnata has been honored as "Ground Handler of the Year" for seven consecutive years, reflecting its commitment to delivering exceptional service and maintaining industry leadership. The company employs over 300 airline customers globally and handles more than 1,900 flights daily, providing comprehensive support that includes moving thousands of tons of cargo, booking hotel stays,... Show More

Job Requirements

  • Possess and maintain FAA/Airport required identification/seals or authorizations
  • Possess a high school diploma or GED equivalent
  • Excellent communication and interpersonal skills
  • Possess basic computer literacy
  • Ability to stand, bend, stoop, and walk for extended periods of time
  • Push, pull, lift, and load up to 70 pounds

Job Qualifications

  • Possess a high school diploma or GED equivalent
  • Excellent communication and interpersonal skills
  • Possess basic computer literacy
  • Exceptional customer service skills

Job Duties

  • Electronic check-in of passengers for international travel
  • Verification of documents for international and domestic flights
  • Assign passenger seats
  • Ensure correct boarding passes are provided to each passenger for the assigned flight
  • Verify ticket and seat reservations
  • Match manifest to on-board count
  • Announce arrivals and departures as necessary
  • Provide information to passengers/customers as requested
  • Connect/disconnect Jetway/stairs as necessary
  • Assist with baggage tagging and baggage claim reports
  • Maintain current knowledge of all flight times during designated shift
  • Maintain liaison with Airlines, Customer Service Representatives and Ground Handlers
  • Performing other duties as assigned

Job Qualifications

Experience

No experience required

Job Location

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