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dnata

Passenger Service Agent

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $26.00
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Work Schedule

Flexible
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Benefits

weekly pay
401k
Paid Time Off
Paid training
Company uniforms

Job Description

dnata is a globally recognized leader in the aviation services industry, known for its outstanding commitment to operational excellence and customer satisfaction. Founded in 1959, dnata has expanded its operations across six continents, providing ground handling, cargo, travel, and flight catering services in over 129 airports worldwide. The company prides itself on its best-in-class team of dedicated, passionate, and highly trained aviation professionals who strive to ensure the smooth and efficient operation of the aviation industry. dnata's prestigious recognition as the "Ground Handler of the Year" for seven consecutive years highlights its dedication to quality and service. With its global... Show More

Job Requirements

  • Possess and maintain FAA/Airport required identification/seals or authorizations
  • Possess a high school diploma or GED equivalent
  • Excellent communication and interpersonal skills
  • Possess basic computer literacy
  • Ability to stand, bend, stoop, and walk for extended periods of time
  • Push, pull, lift, and load up to 70 pounds
  • Exceptional customer service skills

Job Qualifications

  • Possess a high school diploma or GED equivalent
  • Excellent communication and interpersonal skills
  • Possess basic computer literacy
  • Exceptional customer service skills

Job Duties

  • Electronic check-in of passengers for international travel
  • Verification of documents for international and domestic flights
  • Assign passenger seats
  • Ensure correct boarding passes are provided to each passenger for the assigned flight
  • Verify ticket and seat reservations
  • Match manifest to on-board count
  • Announce arrivals and departures as necessary
  • Provide information to passengers/customers as requested
  • Connect/disconnect Jetway/stairs as necessary
  • Assist with baggage tagging and baggage claim reports
  • Maintain current knowledge of all flight times during designated shift
  • Maintain liaison with airlines, customer service representatives and ground handlers
  • Performing other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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