Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.54
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Free stand-by travel privileges
Medical insurance
Dental Insurance
Vision Insurance
401k match program
quarterly and annual bonus plans
Holiday pay
Paid Time Off
Job Description
Horizon Air is a regional airline that operates as a subsidiary of Alaska Air Group. Known for delivering exceptional customer service and reliable regional flights, Horizon Air is committed to making every journey seamless and enjoyable for its passengers. The company strives to build strong connections with the communities it serves and supports its teams with a competitive total rewards package, professional development opportunities, and a range of benefits designed to promote well-being and career growth. As part of the aviation industry, Horizon Air places a strong emphasis on safety, guest experience, and operational excellence, ensuring all staff members contribute... Show More
Job Requirements
- High school diploma or equivalent
- Strong written and verbal communication skills
- Ability to learn and operate a computerized reservation system
- Typing speed of at least 25 WPM
- Ability to consistently lift 50 pounds
- Ability to stand for long periods
- Ability to bend, stoop, squat, reach, and grasp
- Ability to perform basic mathematics
- Ability to work a flexible schedule including nights, weekends, and holidays
- Ability to participate in paid training that may require overnight travel
- Ability to obtain airport security clearance
- Ability to communicate in English
- Must be authorized to work in the U.S.
- Minimum age of 18
Job Qualifications
- High school diploma or equivalent
- Strong written and verbal communication skills
- Ability to learn and operate a computerized reservation system
- Typing speed of at least 25 WPM
- Ability to consistently lift 50 pounds
- Ability to stand for long periods
- Ability to bend, stoop, squat, reach, and grasp
- Ability to perform basic mathematics
- Ability to work a flexible schedule including nights, weekends, and holidays
- Ability to participate in paid training including overnight travel
- Ability to obtain airport security clearance
- Ability to communicate in English
- Must be authorized to work in the U.S.
- Minimum age of 18
- Preferred minimum of 1 year of customer or community service experience
Job Duties
- Assist guests with travel needs including answering inquiries, handling baggage, ticketing, checking in passengers and boarding flights
- Ensure cabin accommodations are prepared
- Assist mishandled guests due to oversold, delayed or cancelled flights and lost or damaged luggage
- Evaluate and prepare flights by arranging seat assignments, directing guests, making announcements via PA system, processing upgrades and standby requests
- Process and secure guest luggage, maintain delayed or damaged luggage claims using data entry systems
- Perform duties as assigned by management to ensure complete guest satisfaction
- Uphold airport security and safety regulations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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