Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
team environment
Job Description
Swissport is a globally recognized leader in aviation services, specializing in Ground Handling, Cargo Handling, and Passenger Services. Serving over 300 million passengers annually, Swissport plays a pivotal role in ensuring seamless operations and superior customer experiences within the bustling aviation industry. Established with the mission of providing the aviation sector with consistent, tailor-made solutions worldwide, Swissport is dedicated to elevating the customer experience through innovation, dedication, and quality service standards.
As an employer, Swissport values its workforce as the key differentiator from competitors. Upholding core values such as Show You Care, Do the Right Things, and W... Show More
As an employer, Swissport values its workforce as the key differentiator from competitors. Upholding core values such as Show You Care, Do the Right Things, and W... Show More
Job Requirements
- High school diploma or GED equivalent
- Relevant work experience in customer service
- Excellent communication skills
- Ability to work independently
- Strong attention to detail
- Typing proficiency and ability to learn reservation/ticketing software
- Flexibility to work in various weather conditions
- Commitment to safety and security protocols
Job Qualifications
- High school diploma or GED equivalent
- Passionate about customer service
- Relevant work experience
- Excellent communication skills (written and verbal) in country specific language
- Additional languages desirable
- Commitment to continuous improvement
- Self motivated and able to work independently
- Attentive to detail and numerate
- Ability to follow processes and procedures and apply flexible approach when required
- Must be able to type and learn airline specific computer reservation/ticketing software
- Willingness to work in inclement weather
Job Duties
- Inspect and verify passenger documentation
- Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations
- Manage passenger baggage processing including handling and fee calculation if applicable
- Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance
- Direct passengers through Customs, Immigration, and Quarantine, as required
- Make public address announcements as required
- Assist Ramp Service Agents to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival
- Comply with all federal, state, municipal, airport authority and carrier security requirements and Swissport SOPs and policies
- Operate equipment to include the jet way, computer keyboards, and carrier specific reservation/ticketing software
- Produce all required, work-related documentation
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in: