Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Benefits
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
free uniforms
On-the-job training
401(k) Plan
Employee assistance program
voluntary life insurance
Travel Discounts
Job Description
Alliance Ground International (AGI) is a leading, independently owned ground handling company providing extensive services to over 100 airlines across 61 airports in the United States and Canada. With a robust workforce of more than 12,000 dedicated team members, AGI supports an astonishing volume of ground operations, managing over 1.5 billion kilos of cargo and facilitating over 400,000 flight departures annually. The company boasts a commendable track record of safety and operational excellence, distinguishing itself as a reliable partner in the aviation ground handling industry. AGI's commitment to quality service and continuous growth underscores its position as one of the... Show More
Job Requirements
- Be at least 18 years of age
- possess a high school diploma, GED, or equivalent work experience
- authorization to work in United States or Canada
- complete SIDA training to obtain airport security identification
- ability to lift, carry, push, pull, and move items weighing up to 70 pounds regularly
- ability to stand for extended periods
- physical ability to carry heavy items up and down jetway stairs
- alertness to moving vehicles, equipment, and aircraft
- ability to use radio equipment effectively
Job Qualifications
- Be at least 18 years of age
- possess a high school diploma, GED, or equivalent work experience
- authorization to work in the United States or Canada as applicable
- complete SIDA training for airport authority security
- preferred one or more years of relevant experience
- preferred airline and face-to-face customer service experience
Job Duties
- Provide exceptional customer service as per AGI and airline specific standards
- always ensure safety and security is never compromised
- handle customer interaction with class at ticket counter and gate
- make and assist with reservations and ticket issuance
- handle baggage checking and excess baggage charges
- manage lost and found activities and baggage claims
- answer passenger inquiries regarding flights and fares
- meet aircraft at gate and manage boarding and deplaning
- determine flight close-out time and prepare flight forms
- communicate flight movement messages
- follow procedures for Dangerous Goods acceptance
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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