Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
DailyPay
on the spot awards
Medical insurance
Travel Discounts
wellness programs
401K Program
Internal mobility
Job Description
Worldwide Flight Services (WFS) is a leading global provider of air cargo, ground handling, and related services. Operating across 164 airports in 18 countries on 5 continents, WFS prides itself on delivering high-quality services that enhance the efficiency and safety of passenger and cargo operations for airlines and freight companies worldwide. Known for its commitment to operational excellence, safety, and customer service, WFS brings together a diverse and expert workforce dedicated to supporting the aviation industry. The company’s extensive global footprint and highly skilled teams position WFS as an industry leader, trusted by many carriers and logistics providers. By fostering... Show More
Job Requirements
- High school diploma or GED equivalent
- at least 1 year of experience in customer service or related field
- ability to work varied shifts, including weekends, holidays, and nights
- strong verbal and written communication skills
- ability to lift and handle baggage weighing up to 50 lbs
- basic computer proficiency, including the ability to input data and use relevant software
- stay up to date on recurrent training as assigned
- ability to obtain and maintain airport security badge
- ability to keep up with recurrent training in a timely manner
- ability to read, write, and speak the English language
Job Qualifications
- High school diploma or GED equivalent
- at least 1 year of experience in customer service or related field
- strong verbal and written communication skills
- basic computer proficiency
- ability to stay up to date on recurrent training
- ability to obtain and maintain airport security badge
- ability to read, write, and speak the English language
Job Duties
- Make reservations, issue tickets and itineraries, and compute fares for passengers
- handle baggage check-in, collect excess baggage charges, and provide general travel information
- assist passengers at boarding gates, including checking ticket validity and processing boarding procedures
- manage arrangements for passengers holding reservations, standby travelers, and their luggage
- determine flight close-out times and complete necessary flight documentation for accuracy
- handle post-departure procedures, including invalidating tickets and finalizing reports
- conduct lost and found activities, including tracing lost articles, updating passengers, and returning found items
- process claims for lost or damaged baggage, including on-the-spot settlements for minor claims and forwarding larger claims to appropriate personnel
- receive and process airfreight shipments, including determining routing, computing rates, and preparing documentation for domestic and international shipments
- maintain inventory records for airfreight shipments, ensuring accuracy in warehouse, dispatch, and delivery processes
- ensure compliance with site security protocols and report any breaches or suspicious activities
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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