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Passenger Service Agent

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $26.00
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Work Schedule

Flexible
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Benefits

weekly pay
401k
Paid Time Off
Paid training
Company uniforms

Job Description

Dnata is a leading global air services provider renowned for its comprehensive services in ground handling, cargo, travel, and flight catering across 35 countries spanning six continents. Established in 1959 and headquartered in Dubai, dnata has grown to become a trusted partner for over 300 airline customers worldwide. The company operates in 129 airports, efficiently managing over 1,900 daily flights, moving over 8,500 tons of cargo, booking more than 16,000 hotel stays, and upliftin̵g over 320,000 meals daily. With an unwavering commitment to excellence, dnata has been awarded "Ground Handler of the Year" for seven consecutive years, underpinning its vision... Show More

Job Requirements

  • Possess and maintain FAA/Airport required identification/seals or authorizations
  • Possess a high school diploma or GED equivalent
  • Excellent communication and interpersonal skills
  • Possess basic computer literacy
  • Ability to stand, bend, stoop, and walk for extended periods of time
  • Push, pull, lift, and load up to 70 pounds
  • Exceptional customer service skills

Job Qualifications

  • Possess a high school diploma or GED equivalent
  • Excellent communication and interpersonal skills
  • Possess basic computer literacy
  • Exceptional customer service skills

Job Duties

  • Electronic check-in of passengers for international travel
  • Verification of documents for international and domestic flights
  • Assign passenger seats
  • Ensure correct boarding passes are provided to each passenger for the assigned flight
  • Verify ticket and seat reservations
  • Match manifest to on-board count
  • Announce arrivals and departures as necessary
  • Provide information to passengers/customers as requested
  • Connect/disconnect Jetway/stairs as necessary
  • Assist with baggage tagging and baggage claim reports
  • Maintain current knowledge of all flight times during designated shift
  • Maintain liaison with Airlines, Customer Service Representatives and Ground Handlers
  • Perform other duties as assigned

Job Qualifications

Experience

No experience required

Job Location

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