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Passenger Service Agent

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Benefits

weekly pay
401k
Paid Time Off
Paid training
Company uniforms

Job Description

dnata is a global leader in air services, renowned for its exceptional commitment to operational excellence and customer satisfaction. Established in 1959, dnata has grown into one of the world’s largest and most respected air services providers, operating across six continents and 129 airports worldwide. Its comprehensive range of services spans ground handling, cargo, travel, and flight catering, serving over 300 airline customers and handling numerous flights, cargo loads, and passenger services every day. The company’s headquarters in Dubai directs a team that strives to maintain the highest standards in aviation services. Recognized for seven consecutive years as the "Ground... Show More

Job Requirements

  • Possess and maintain a valid state driver's license and other FAA/Airport required identification/seals or authorizations
  • Possess a high school diploma or GED equivalent
  • Excellent communication and interpersonal skills
  • Possess basic computer literacy
  • Ability to stand, bend, stoop, and walk for extended periods of time
  • Push, pull, lift, and load up to 70 pounds
  • Exceptional customer service skills

Job Qualifications

  • Possess a high school diploma or GED equivalent
  • Excellent communication and interpersonal skills
  • Possess basic computer literacy
  • Exceptional customer service skills

Job Duties

  • Electronic check-in of passengers for international travel
  • Verification of documents for international and domestic flights
  • Assign passenger seats
  • Ensure correct boarding passes are provided to each passenger for the assigned flight
  • Verify ticket and seat reservations
  • Match manifest to on-board count
  • Announce arrivals and departures as necessary
  • Provide information to passengers/customers as requested
  • Connect/disconnect Jetway/stairs as necessary
  • Assist with baggage tagging and baggage claim reports
  • Maintain current knowledge of all flight times during designated shift
  • Maintain liaison with Airlines, Customer Service Representatives and Ground Handlers
  • Performing other duties as assigned

Job Location

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