Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Disability insurance
Job Description
Alliance Ground International (AGI) is a leading aviation services company with a strong presence across North America, operating in more than 50 cities. With over 3,000 dedicated employees supporting nearly 200 airline customers daily, AGI has established itself as a trusted provider in ground services and hospitality within the aviation industry. Boasting 45 years of aviation industry experience, the company prides itself on delivering exceptional customer service, ensuring operational safety, and maintaining an outstanding reputation among its airline partners and passengers alike. AGI’s commitment to quality, safety, and continuous improvement has enabled it to foster long-term relationships and promote a... Show More
Job Requirements
- Be at least 18 years of age
- Possess a high school diploma, GED or work experience equivalent
- Have a valid driver’s license with a clean driving record (only required for some airports)
- Be able to pass a drug screen and obtain airport security clearance including an extensive 10-year employment, criminal record, and residence background check
- Provide proof of full COVID-19 vaccination if applying at San Francisco (SFO) location
Job Qualifications
- Demonstrate strong communication skills to interact professionally with passengers, team members, and station leadership
- Have proficient computer skills
- Be at least 18 years of age
- Possess a high school diploma, GED or work experience equivalent
- Possess a valid driver’s license with a clean driving record (only required for some airports)
- Be able to pass a drug screen and obtain airport security clearance which includes an extensive 10-year employment, criminal record, and residence background check
Job Duties
- Check in passengers and their luggage at the ticket counter and gates
- Patiently handle customer concerns and complaints regarding ticketing and baggage handling
- Knowledgeably answer inquiries regarding flight schedules, fares, and other questions as they arise
- Make announcements at the gate or over the general PA system regarding flight activity
- Be responsible for all flight movement messages between the gate, ground handling team, flight crew, and airport vendors
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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