Passenger Service Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $19.50
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid vacation
accident coverage
critical illness coverage
Hospital Indemnity coverage
voluntary life insurance
Disability insurance
401k
Employee assistance program
Prepaid legal coverage
Identity Theft Protection
Pet discount
uniform provided
flight privileges

Job Description

Menzies Aviation is a leading global aviation services company known for delivering comprehensive ground handling and support services to airlines and airports worldwide. With a strong commitment to operational excellence and customer service, Menzies Aviation prides itself on fostering a professional and safe work environment for its employees. The company operates at the forefront of aviation, ensuring passengers experience smooth and efficient service from check-in to boarding. Menzies Aviation Passenger Service Team is an integral part of the company, dedicated to providing exceptional customer support and service at airport ticket counters and gates.

As a Passenger Service Agent at Menz... Show More

Job Requirements

  • Must be at least 18 years of age
  • Must pass pre-employment drug screen
  • Ability to proficiently read, write and speak English
  • Must be comfortable lifting 70lbs
  • Must be able to stand for long periods of time at the ticket counter and gate check-in areas
  • Must pass FBI background check and obtain US Customs seal
  • Must be available and flexible to work variable shifts including weekends and holidays

Job Qualifications

  • Must be at least 18 years of age
  • Must pass pre-employment drug screen
  • Ability to proficiently read, write and speak English
  • Must be comfortable lifting 70lbs
  • Must be able to stand for long periods of time at the ticket counter and gate check-in areas
  • Must pass FBI background check and obtain US Customs seal
  • Must be available and flexible to work variable shifts including weekends and holidays
  • Prior customer service experience strongly preferred
  • Intermediate computer skills required

Job Duties

  • Assist passengers with check-ins, verification, gate information, baggage claims and any other passenger issues in the airport
  • Interpret identification labels along with baggage and cargo routing tags
  • Host self-service kiosks
  • Ensure that all work areas are organized
  • Keep a positive attitude while offering assistance
  • Ensure the safe and secure operations
  • Comfortable lifting/moving up to 70lbs of cargo and baggage
  • Some bending, stretching, pushing and pulling
  • Perform other duties as assigned

Job Location

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