Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $28.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Railroad Retirement benefits
401K Program
flexible spending accounts
Transit and parking reimbursement
Employee assistance program
Life insurance
accidental death and dismemberment insurance
Education Assistance
short-term disability
long-term disability
Voluntary benefits including supplemental health, pet, home, and auto insurance
Job Description
Keolis Commuter Services (KCS) is a prominent transportation company entrusted with operating and maintaining the Commuter Rail network on behalf of the Massachusetts Bay Transportation Authority (MBTA) since 2014. KCS is known for its dedication to providing safe, reliable, and efficient transit services, drawing from its vast experience managing transit networks worldwide. They pride themselves on fostering a diverse workplace where a variety of perspectives, backgrounds, and ideas converge to drive innovation and excellence. KCS values its team members and invests in their growth through a supportive and inclusive workplace culture. The company emphasizes safety, health, and inclusiveness as core... Show More
Job Requirements
- must possess high school diploma or equivalent credential
- some college preferred
- must be available to work various hours and days
- requires thorough knowledge of fares and schedules
- ability to handle large sums of money and balance ticket stock with revenue
- must pass and qualify on skills test for all roles within 30 days
- must pass pre-employment drug and alcohol screening
- must pass background check
- must pass physical examination
Job Qualifications
- high school diploma or equivalent credential
- some college preferred
- excellent oral and verbal communication skills
- strong interpersonal skills
- computer literacy including experience with Excel and Microsoft Office
- ability to annunciate clearly
- previous supervisory experience preferred
- thorough knowledge of fares and schedules
- ability to handle large sums of money and balance ticket stock with revenue
Job Duties
- assist customers with fare purchases and provide information
- sell single-ride, round-trip, and special event tickets accurately
- receive, verify, and record cash remittances from onboard sales
- manage ticket stock inventory and recordkeeping
- balance ticket sales and cash receipts
- maintain appropriate cash bank denominations
- assist in training and onboarding new employees
- operate train information display system and make train announcements
- handle lost and found items and respond to related inquiries
- perform daily banking, accounting, and station activity oversight
- ensure timely dissemination of train status and coordinate with trainmaster
- pass and qualify on skills tests within 30 days
- perform other assigned duties
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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