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H-E-B

Pasadena 03 Bakery - Lead - Full-Time

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.75 - $1.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
Paid training

Job Description

H-E-B is a renowned American supermarket chain deeply committed to serving communities with excellence in retail, quality products, and outstanding customer service. Founded in 1905, the company has developed a rich heritage and has grown to become one of the most respected and largest privately held grocery retailers in the United States. With more than 400 stores across Texas and northern Mexico, H-E-B has earned a reputation for innovation, community involvement, and partner ownership. The company values its associates, known as Partners, prioritizing their growth, wellbeing, and engagement. This Partner-centric philosophy powers H-E-B's success and continuous expansion, making it a... Show More

Job Requirements

  • Minimum age 18
  • associate's degree or 6 months of related experience
  • communication and interpersonal skills
  • ability to work in a fast-paced environment
  • completion of company orientation
  • completion of food safety and sanitation training
  • completion of eCommerce online ordering training

Job Qualifications

  • Associate's degree or equivalent from a two-year college or technical school
  • 6 months or more of related experience or training
  • communication and interpersonal skills
  • ability to work in a fast-paced environment
  • ability to read and interpret safety rules, operating/maintenance instructions, production planners, procedure manuals
  • ability to write routine reports and correspondence
  • ability to speak effectively before groups of customers or partners
  • ability to apply common sense and understanding to carry out instructions
  • ability to deal with problems involving concrete variables in standardized situations

Job Duties

  • May serve as backup to department manager and typically works opposite shift to manager
  • may help prepare department work schedules
  • carries out supervisory responsibilities in accordance with policies and applicable laws
  • assists with inventory control
  • loads, unloads, and moves product
  • trains partners
  • directs work
  • addresses complaints
  • resolves issues
  • builds/follows up on production plans and their execution
  • assists in all technical areas, as needed
  • performs representative/specialist duties frequently
  • provides/coaches on superior customer service
  • takes orders from customers by telephone or in person
  • answers customer questions regarding products
  • assists them with selections
  • uses suggestive selling techniques and advanced product knowledge and experience to meet customer needs and build department sales
  • merchandises products effectively
  • slices, packages, labels, rotates, and culls products for poor quality
  • complies with department/store operating procedures
  • cleans/sanitizes sales floor, display cases, prep areas, and equipment
  • ensures/oversees effective production planning and execution of supporting processes for bakery
  • applies advanced knowledge of current trends in beauty for hair care, skin care, and makeup
  • may oversee a specific area in deli such as service case, production, cheese shop, or catering
  • assists with inventory control and event order management
  • serves as dedicated lead for assigned partners, processes, and responsibilities in stores with multiple leads
  • serves as backup to produce manager
  • trains on new systems, tools, processes, and product roll-outs
  • educates customers on preparation/reheating instructions of prepared foods
  • cuts, slices, dices, chops food for preparation
  • demonstrates ability to function in fast-paced, retail environment
  • works with customers attending to their needs

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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