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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible schedule
Job Description
Michaels is a leading arts and crafts retail company in North America, known for providing customers with a wide range of creative products and crafting solutions. With over 1,300 stores across 49 states and Canada, Michaels is committed to fueling the joy of creativity and celebration. Founded in 1973 and headquartered in Irving, Texas, Michaels not only offers crafting supplies but also includes Artistree, a manufacturer of custom and specialty framing merchandise, solidifying its position as the best place for all things creative. The company prioritizes creating a welcoming and inspiring environment for both customers and team members, emphasizing inclusivity,... Show More
Job Requirements
- Ability to remain standing for long periods
- ability to move throughout the store
- regular bending, lifting, carrying, reaching, and stretching
- capable of lifting heavy boxes and accessing high shelves with ladders or similar equipment
- must meet federal, state, and local legal job requirements
Job Qualifications
- Energetic and enthusiastic personality
- excellent people skills
- experience working with children and children's events
- good communication skills including written, verbal, and listening skills
- organizational and interpersonal skills
- creative problem-solving abilities
- retail and/or customer service experience
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- engage with clients of all ages to foster a fun and creative environment
- demonstrate and instruct participants in craft projects and activities like face painting
- facilitate party add-ons such as goody bags and balloons
- communicate event details with clients and store team members
- complete administrative tasks including emails, phone calls, and paperwork
- adjust event plans based on client feedback
- create backup or emergency plans
- ensure client satisfaction and uphold cleanliness and safety standards
- assist customers in shopping and locating products
- provide fast and friendly checkout
- promote and enroll customers in rewards and credit card programs
- educate customers on voice of customer surveys
- assist with buy online pickup in store and ship from store processes
- participate in truck unload and stocking
- complete merchandise recovery and maintenance
- perform store in stock optimization and ad set duties
- support shrink and safety programs
- adhere to standard operating procedures and company policies
- interact positively with others and promote company values
- cross train in custom framing selling and production
- participate in daily store cleanliness activities
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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