Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $9.75 - $13.25
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Training and development opportunities
Job Description
Schulman Theaters is a well-established entertainment company dedicated to providing exceptional movie-viewing experiences for its customers. As a prominent theater chain, Schulman Theaters is committed to creating a welcoming and enjoyable atmosphere for families, friends, and community members. The company specializes in offering a range of entertainment services, including birthday parties and group events, ensuring that every visit is memorable and satisfying. With a strong focus on customer satisfaction and community engagement, Schulman Theaters maintains a reputation for quality service and entertainment excellence.
The role of a Birthday Party Host/Event Coordinator at Schulman Theaters is pivotal in delivering a friendly, responsive, and exceptional entertainment experience to guests, particularly during special occasions such as birthday celebrations. This position demands an individual who can positively influence the public perception of Schulman Theaters by embodying a customer-centric attitude and providing attentive service. The primary responsibility involves servicing birthday parties and group events, ensuring that all aspects of the event run smoothly and guests feel valued.
This role requires excellent interpersonal skills, the ability to manage multiple tasks simultaneously, and a proactive approach to problem-solving. The Birthday Party Host/Event Coordinator is expected to greet and assist customers, manage payments, serve food and beverages, and maintain an organized and clean party environment. Attention to detail is crucial, as the host must ensure that guests receive everything included in their party packages and that the environment meets the company’s high standards of cleanliness and order.
Additionally, this position involves promoting additional sales of party add-ons and merchandise, handling cash and till management accurately, and reporting any customer complaints or product shortages to management promptly. The Birthday Party Host/Event Coordinator not only plays a critical role during the events themselves but also contributes to the overall operational efficiency of the theater by completing opening and closing duties and supporting other business needs as assigned.
Working at Schulman Theaters as a Birthday Party Host/Event Coordinator offers a unique opportunity to be part of a dynamic team focused on entertainment and customer happiness. The role is ideal for individuals who enjoy engaging with people, thrive in a fast-paced environment, and have a passion for creating memorable experiences. Schulman Theaters values its employees and provides a supportive work environment where one can develop valuable skills in customer service, event coordination, and team collaboration.
The role of a Birthday Party Host/Event Coordinator at Schulman Theaters is pivotal in delivering a friendly, responsive, and exceptional entertainment experience to guests, particularly during special occasions such as birthday celebrations. This position demands an individual who can positively influence the public perception of Schulman Theaters by embodying a customer-centric attitude and providing attentive service. The primary responsibility involves servicing birthday parties and group events, ensuring that all aspects of the event run smoothly and guests feel valued.
This role requires excellent interpersonal skills, the ability to manage multiple tasks simultaneously, and a proactive approach to problem-solving. The Birthday Party Host/Event Coordinator is expected to greet and assist customers, manage payments, serve food and beverages, and maintain an organized and clean party environment. Attention to detail is crucial, as the host must ensure that guests receive everything included in their party packages and that the environment meets the company’s high standards of cleanliness and order.
Additionally, this position involves promoting additional sales of party add-ons and merchandise, handling cash and till management accurately, and reporting any customer complaints or product shortages to management promptly. The Birthday Party Host/Event Coordinator not only plays a critical role during the events themselves but also contributes to the overall operational efficiency of the theater by completing opening and closing duties and supporting other business needs as assigned.
Working at Schulman Theaters as a Birthday Party Host/Event Coordinator offers a unique opportunity to be part of a dynamic team focused on entertainment and customer happiness. The role is ideal for individuals who enjoy engaging with people, thrive in a fast-paced environment, and have a passion for creating memorable experiences. Schulman Theaters values its employees and provides a supportive work environment where one can develop valuable skills in customer service, event coordination, and team collaboration.
Job Requirements
- High school diploma or equivalent
- Previous customer service or event coordination experience preferred
- Ability to communicate effectively with customers and team members
- Ability to handle cash and operate payment systems
- Strong organizational skills
- Ability to work flexible hours including weekends and holidays
- Friendly and approachable demeanor
- Ability to stand for extended periods
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or event coordination preferred
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Cash handling experience
- Positive attitude and team player
- Basic knowledge of food handling and safety standards
Job Duties
- Receive payment by cash, credit cards, or gift cards
- Greet and assist customers entering the party area
- Serve food, beverages, and cake to party guests
- Ensure there is adequate space/seating for all party guests
- Ensure each party gets everything included in package
- Provide an exceptional birthday experience to birthday guest of honor and all parents and guests
- Keep workstation area clean and organized
- Monitor, clean and organize party rooms
- Restock any and all-party supplies and party add-ons as needed
- Responsible for accurate cash and till management for their drawer
- Promote additional sales of party add-ons and merchandise
- Ensure that all trash and debris are cleared from party rooms
- Ensure that all chairs, tables and tablecloths are evenly aligned and tidy
- Ensure all party gifts and belongings have left with the party guest of honor, otherwise, contact party parents when time allows
- Other duties as assigned by management or needed by the business
- Complete opening and closing duties
- Perform job in a friendly, courteous manner at all times
- Promptly inform Manager on Duty of any and all customer complaints or comments
- Inform Manager immediately of product shortages
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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