Party Host for Terrell Theatre

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $9.75 - $13.25
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

flexible schedule
Employee Discounts
Paid Time Off
Health Insurance
Training and Development
friendly work environment
Opportunities for advancement

Job Description

Schulman Theaters is a respected entertainment company specializing in offering unique and memorable birthday party and group event experiences within a friendly theater environment. Committed to creating exceptional moments, Schulman Theaters focuses on providing its guests with fun, engaging, and high-quality party services that stand out in the entertainment industry. This customer-centric approach has made Schulman Theaters a go-to destination for families and groups seeking memorable celebrations in an enjoyable setting.

The position of Birthday Party Host/Event Coordinator at Schulman Theaters plays a pivotal role in maintaining and enhancing the company's reputation. This role is essential in delivering warm, friendly, and responsive customer service to ensure that every party and event runs seamlessly. As the face of Schulman Theaters during birthday parties and group events, the Birthday Party Host/Event Coordinator’s attitude, professionalism, and efficiency significantly impact how customers perceive the company.

This position is designed for individuals who excel in creating a lively and hospitable atmosphere, taking responsibility for managing all party elements from greetings to clean-up. Duties include servicing birthday parties, coordinating group events, handling payments, maintaining organized and clean party areas, and ensuring guests have a premium entertainment experience. The role demands attention to detail, with responsibilities like ensuring all guests have adequate seating and receive everything included in their party package. Additionally, coordinators manage stock of party supplies and add-ons and promote additional sales effectively.

The right candidate should be cheerful, customer-focused, and highly organized. The job requires clean and accurate cash handling skills, timely communication with management on any issues, and demonstrating an eagerness to resolve complaints and ensure positive customer feedback. Opening and closing responsibilities are part of the daily routine, emphasizing a commitment to operational standards. This role offers an engaging environment for individuals passionate about working with people and creating joyous celebrations. While the position is customer-facing, it equally demands behind-the-scenes management skills to maintain party spaces to the highest standard.

Working at Schulman Theaters means becoming an essential part of a team dedicated to delivering outstanding entertainment experiences. The company values employees who bring enthusiasm, a team spirit, and a proactive approach to their duties. Though not explicitly stated, this role most likely offers part-time employment with competitive wages aligned to industry standards. This position is well-suited for individuals seeking a dynamic work environment where interpersonal skills and attention to detail are celebrated and rewarded.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or event coordination preferred
  • Ability to handle cash accurately
  • Excellent communication and interpersonal skills
  • Ability to maintain a clean and organized work environment
  • Strong attention to detail
  • Ability to work as part of a team
  • Positive attitude with a focus on customer satisfaction

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in customer service or event coordination preferred
  • Ability to handle cash accurately
  • Excellent communication and interpersonal skills
  • Ability to maintain a clean and organized work environment
  • Strong attention to detail
  • Ability to work as part of a team
  • Positive attitude with a focus on customer satisfaction

Job Duties

  • Receive payment by cash, credit cards, or gift cards
  • Greet and assist customers entering the party area
  • Serve food, beverages, and cake to party guests
  • Ensure there is adequate space/seating for all party guests
  • Ensure each party gets everything included in package
  • Provide an exceptional birthday experience to birthday guest of honor and all parents and guests
  • Keep workstation area clean and organized
  • Monitor, clean and organize party rooms
  • Restock any and all-party supplies and party add-ons as needed
  • Responsible for accurate cash and till management for their drawer
  • Promote additional sales of party add-ons and merchandise
  • Ensure that all trash and debris are cleared from party rooms
  • Ensure that all chairs, tables and tablecloths are evenly aligned and tidy
  • Ensure all party gifts and belongings have left with the party guest of honor, otherwise, contact party parents when time allows
  • Other duties as assigned by management or needed by the business
  • Complete opening and closing duties
  • Performs his or her job in a friendly, courteous manner at all times
  • Promptly informs the Manager on Duty of any and all customer complaints or comments
  • Informs Manager immediately of product shortages

Job Criteria

Experience

Entry Level (1-2 years)


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