Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $15.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
Michaels is a leading arts and crafts retail company dedicated to fostering creativity and providing high-quality crafting supplies and services. Established in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, including a strong online presence through Michaels.com and Michaels.ca. The company is widely recognized as North America's premier creative destination, offering everything from craft supplies to custom framing services. Michaels is also the owner of Artistree, a brand specializing in custom framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. With a robust commitment to inclusivity and accessibility, Michaels... Show More
Job Requirements
- High school diploma or equivalent
- Retail or customer service experience preferred
- Ability to stand for long periods
- Ability to move throughout the store
- Ability to lift heavy boxes and access high shelves using ladders
- Good communication skills
- Ability to handle job stress
- Must be able to work nights, weekends, and early mornings
- Ability to uphold cleanliness and safety standards
- Must satisfy federal, state, and local legal requirements
Job Qualifications
- Experience working with children and children's events
- Excellent people skills
- Good communication skills including written, verbal, nonverbal, and listening
- Organizational and interpersonal skills
- Creative problem-solving skills
- Retail and/or customer service experience
- Ability to handle job stress and interact effectively with guests of all ages and co-workers
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events at once including children's birthday parties and craft classes
- Engage with clients of all ages by creating a fun and creative environment
- Demonstrate and instruct party participants in craft projects and activities like face painting
- Facilitate party add-ons such as goody bags and balloons according to company standards
- Communicate event details with clients and store team members
- Complete administrative tasks including answering emails, phone calls, and paperwork
- Adjust event plans based on client feedback and create backup plans
- Ensure client satisfaction and uphold cleanliness and safety standards by setting up and cleaning before and after events
- Help customers shop and locate products while providing solutions
- Provide fast and friendly checkout experience
- Promote Rewards program and Private Label Credit Card enrollments
- Educate customers on Voice of Customer survey
- Assist with Buy Online Pickup in Store and Ship From Store processes
- Participate in truck unloading, stocking, and merchandise recovery
- Support shrink and safety programs and adhere to company SOPs and policies
- Maintain positive, respectful interactions with others and serve as a role model
- Be cross-trained in Custom Framing selling and production
- Participate in daily store cleanliness activities
Job Location
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